Program Manager- Standish ME
1 month ago
Program Manager - Standish Maine - Full time
Are you an experienced human services professional with supervisory experience and a talent for program management? As a Program Manager, you will be responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training.
- Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary
- Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training
- Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment Supervise clinical and crisis management and establish on-call duties
- Develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services
- Project revenue and monitor monthly expenses in conjunction with program goals
- Promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation
- Monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date Maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions
- Serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.)
- Monitor the availability and efficacy of community-based support and other supports required by the program
- Oversee appropriate interface with billing system and other operating units as necessary to meet company requirements
- Recommend policies and procedure to enhance program efficiency, using technical and analytical tools to measure performance and productivity
Qualifications:
- Bachelor’s Degree in Social Work, Psychology, or related field required
- Five or more years of relevant experience and at least one year of supervisory experience
- Licensure as required by state
- CPR and First Aid certifications
- Current driver's license, car registration, and auto insurance if providing transportation to individuals receiving services
- Strong communication skills with ability to build rapport with others
- Self-motivated and detail-oriented with ability to multi-task
- Well-organized with ability to prioritize workload and meet deadlines
Why Join Us?
- Full compensation/benefits package for employees working 30+ hours/week
- 401(k) with company match
- Paid time off and holiday pay
- Complex work adding value to the organization’s mission alongside a great team of coworkers
- Enjoy job security with nationwide career development and advancement opportunities
We have meaningful work for you – come join our team – Apply Today
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