Team Leader
2 weeks ago
Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.
Job Overview
Position Schedule: Full-Time
The Digital, Data, & Operations (DDO) organization at Edward Jones is the execution arm of the Firm, bringing the strategy of the enterprise to life. The DDO First Line Risk capability plays a critical role in executing a risk program that the organization finds to be inspirational. Through strategic thinking and cross-functional collaboration, you'll continuously identify opportunities for operational efficiency and risk mitigation, supporting the firm and the DDO organization in its key objectives.
What You'll Do:
As the Team Leader of the Risk Transformation team within the DDO First Line Risk capability, you will lead a team of individual contributors and work in partnership with many stakeholders, including DDO leadership, SMEs, as well as representatives from platform vendors to ensure delivery of the right outcomes while growing our impact. Key position specific responsibilities include:
- Lead a team of risk professionals that performs (a) process design risk assessments over processes within the Operations division that are being transformed via automation, and (b) digital platform implementation risk assessments for vendor sourced digital platforms that are intended to maximize the level of straight through processing within Operations
- Control design consultation for future state processes to ensure appropriate mitigation of risks via automated preventative controls, to the extent possible
- Consult with Operations leadership on risk considerations as the division develops, evolves, and executes its future workforce strategy
- Ensure team identifies and quantifies risks accurately to enable risk-based actions and decision-making by DDO leadership
- Manage a highly effective team by working with team members on their career progression through coaching/mentoring as well as regular feedback via performance reviews
- Creation and ongoing maintenance of an annual team business plan
- Engage in special projects aimed to mitigate high priority risks, as requested by DDO Risk leadership
Additional general risk management responsibilities include, but are not limited to:
- Execution of risk assessments utilizing ERM Standards
- Critically challenges action plan effectiveness for mitigating out of appetite risks; monitors open action plans and escalate past due action plans to leadership
- Identify and escalate emerging risk concerns for key risks to DDO Risk Governance
- Identifies and escalates risk assessment conclusions to DDO Risk Governance, as needed
- Ensure the integrity, completeness, accuracy, and timeliness of risk data (related to the team's completion of risk assessments) utilized in DDO risk reporting
- Provides leadership with recommendations for enhancements to overall DDO risk execution and ERM Framework foundations and programs
- Identifies areas of opportunity to increase DDO risk management acumen and understanding of ERM Framework foundations and programs
- Assist Business Owners in ensuring policies, standards and procedures are consistent with ERM Framework foundations and programs
- Stays informed on financial services industry and risk industry educational/development opportunities
- Ability to facilitate risk discussions with various stakeholders of all levels within the organization
- Engage in special projects aimed to mitigate high priority risks, as requested by DDO Risk leadership
- May lead or participate in 1st and 2nd LOD risk forums and share information with leadership across DDO
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
Hiring Minimum: $113810
Hiring Maximum: $193785
Read More About Job Overview
Skills/Requirements
Qualifications:
Experience You Need:
- Bachelor's degree (business, finance or accounting preferred)
- 7+ years public accounting, internal audit, risk management, consulting, or internal control experience with comprehensive knowledge of process analysis and control design techniques required
- SIE and Series 99 required within 89 days of start date (US); Series 7 required within 12 months of start date (US)
- Proficiency in Microsoft product suite as well as other software programs and databases
- Ability to strategically plan and effectively execute, and develop/enhance risk frameworks
What Could Set You Apart:
- Previous leadership experience
- CPA, CIA, FRM, or other risk certification
- Experience in auditing, consulting, or managing controls related to SOX and/or 17a-5 frameworks
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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