Head of VIP Guest Experience

2 weeks ago

Shelbyville, KY, United States IJW Whiskey Company Full-time $120,000 - $180,000

The Maven Distillery in Shelbyville, KY seeks a General Manager to own the guest experience from tours to retail, bar program, and events. Lead a team, set standards, and scale operations while preserving a luxury, personalized touch.

This role requires exceptional hospitality leadership, 7+ years in luxury guest experience, and a track record of opening or growing destination venues. On-site work, evenings, and select weekends are expected; CRM experience is a plus.

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