IT Service Engineer
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Company Description
SUNY Broome Community College is seeking qualified applicantsfor an in-person, full-time, 12-month, tenure-track appointment asan IT Service Engineer.Reporting to the Chief InformationOfficer, this position is responsible for triaging technicalissues, managing endpoint configurations, supporting audiovisualsystems, and ensuring a seamless balance between user experience,functionality, and security. This position follows a typical Mondaythrough Friday work schedule, with occasional nights and weekendsas necessary to support college operations and events.
Responsibilities include, but are not limitedto
- Provide advanced support for Windows, MacOS, and virtualenvironments.
- Design, maintain, and troubleshoot AV systems acrosscampus.
- Collaborate on IT projects, policy development, andcross-functional communication.
- Ensure timely resolution of technical incidents and maintaincompliance standards.
Requirements
- An Associate's degree in Computer Science, InformationTechnology, Communication and Media Arts, or a related field, withfive (5) years of full-time experience in Information Technology,Broadcasting, or Media Communication is required; OR
- A Bachelor's degree in Computer Science, InformationTechnology, Communication and Media Arts, or a related field, withthree (3) years of full-time experience in Information Technology,Broadcasting, or Media Communication.
- Visa sponsorship is not available for this position. Applicantsmust be authorized to work in the United States without current orfuture sponsorship from the employer.
- This position will require occasional nights and weekendavailability.
- Experience working within information technology and/orcomputer and network security in an academic environment ispreferred.
- Experience working within AV systems and with programs forquerying and building reports (e.g. Sassafras K2) preferred.
- Additional training, education, and/or certification in theapplicable area preferred, i.e. ITSM, ITIL, CoBIT, ISO 27001,etc.
Additional Information
The minimum salary for this position is $67,353. Salarycommensurate with experience and qualifications.
Offers of employment will be conditional based upon the resultsof a satisfactory, required pre-employment Standard BackgroundCheck.
Affirmative Action/Equal Opportunity Employer.
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