Onsite Mainframe Incident Manager

3 weeks ago

MI, United States Zencon Group Inc. Full-time $70,000 - $100,000

Zencon Group Inc. in Michigan seeks a Level 1 Incident Manager to rapidly respond to critical IT incidents across environments. You will create, escalate, triage and track incidents, coordinating with IT staff, customers and vendors to resolve issues.

The role requires onsite presence, flexibility for holidays/shifts, and familiarity with monitoring tools like WhatsUp Gold, Pingdom, PRTG, and IBM Mainframe.

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