Strategic Customer Success Engineer

3 weeks ago

City of Syracuse, NY, United States Remote Jobs Full-time $90,000 - $140,000

DUMAC Business Systems, Inc. is seeking a Customer Success Engineer to own post-implementation relationships for assigned accounts, guiding customers through ongoing operations and maximizing value from DUMAC solutions.

You will build strong executive relationships, conduct regular business reviews, and collaborate with sales, product, and support teams to ensure successful adoption, renewals, and expansion opportunities across diverse retail and enterprise customers.

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