Regional Director of Operations

4 days ago

Houston, TX, United States Compass Group USA Full-time $170,000 - $180,000

Eurest

Position Title: Regional Director of Operations

Salary: $170,000 - $180,000

Other Forms of Compensation: Annual Performance Bonus Opportunity (Up to 25% of Base Salary)

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

If you're energized by building, growing, and improving operations, this role offers the opportunity to make a meaningful impact. Supporting a growing portfolio of hospitality operations, you'll help launch new locations, build high-performing teams, design innovative programs, and create exceptional guest experiences.

We're seeking a leader who embraces change, thinks creatively, and enjoys turning ideas into operational success. As the business continues to expand, you'll partner with leaders across multiple markets to drive growth, develop talent, and bring new concepts and initiatives to life.

This position requires up to 90% travel throughout Texas and Oklahoma and plays a key role in supporting operations within a dynamic 24/7 environment.

This role includes a car allowance. Relocation assistance may be offered for the right candidate, subject to company guidelines.

The Regional Director of Operations provides strategic leadership across multiple districts, driving service quality, operational consistency, and business success. Overseeing District Managers (DMs), this role champions operational best practices, efficiency, and team development. Reporting directly to senior executive leadership, the Regional Director ensures compliance with brand standards, financial growth, operational consistency, and high employee engagement throughout the region. The role fosters a culture of accountability, innovation, and exceptional customer experiences while managing regional budgets and performance strategies.

Key Responsibilities

  • Multi-Unit Operational Leadership: Provide direct oversight and strategic direction to District Managers and General Managers, ensuring operational excellence, brand consistency, and compliance across all locations.

  • Talent Management & Leadership Development: Recruit, mentor, and evaluate DMs; build a strong leadership pipeline and drive succession planning and team engagement across the region.

  • Financial Performance & Business Strategy: Oversee regional financial results, P&L performance, budgeting, and revenue growth strategies, analyzing metrics to maximize profit and efficiency.

  • Quality Control & Brand Standards: Conduct regular site visits and operational audits to ensure adherence to company policies, safety standards, and service quality.

  • Customer Satisfaction & Client Relations: Partner with DMs and support partners to maintain high levels of customer satisfaction, resolve escalated operational issues, and foster strong client relationships.

  • Strategic Growth & Initiative Execution: Lead regional rollouts of corporate initiatives, technology implementations, and operational enhancements to support business expansion.

Preferred Qualifications & Competencies

  • Bachelor’s degree in Business Administration, Hospitality Management, Operations, or a related field (or equivalent practical experience).

  • 5+ years of multi-unit operations leadership experience in high-volume hospitality, corporate services, or retail environments, directly managing District Managers.

  • Experience supporting new business openings, ope