Program Director

Overview

Salary Range

Position Type

Full Time

Job Shift

Day

4 Year Degree

Description

Sunny Glen Children's Home Job Description

Job Title: Program Director

Supervisor: Division Director of State Programs

FLSA Status: Exempt

Prepared By: Human Resources Department

Summary

The Program Director at Sunny Glen Children’s Home directs, administers, and coordinates the activities of the organization in support of policies, goals, and objectives established by the Division Director by performing the following duties personally or through subordinate managers. Responsible for the overall management of the programmatic, administrative, financial, and operational systems related to the provision of care and services. Provision of regular and timely reports regarding operations, services, and finances; establishing a respectful and supportive workplace environment and elevating any issues or concerns.

Essential Duties and Responsibilities

• Provide overall leadership, direction, and day-to-day oversight of the General Residential Operation (GRO), ensuring safe, effective, and high-quality residential services for children in care.
• Participate in annual program budget planning in collaboration with the Division Director and Director of Finance, identifying anticipated staffing, operational, facility, and program resource needs.
• Identify program needs and potential grant wish-list items and communicate funding priorities to the Grant Team for consideration of applicable grant opportunities.
• Develop, implement, and evaluate program goals, operational plans, procedures, and performance expectations consistent with Sunny Glen Children’s Home policies and organizational objectives.
• Ensure program operations comply with applicable Texas Child Care Regulation requirements, Minimum Standards for General Residential Operations, contractual requirements, Texas Child-Centered Care (T3C) requirements, accreditation standards, and organizational policies and procedures.
• Oversee the delivery of residential services and the foster care service continuum provided within the GRO, including admissions, placement, service planning, daily care, treatment coordination, transition planning, and discharge.
• Oversee intake, admission, placement, and discharge processes and ensure each child’s needs, safety, service packages, service requirements, and placement appropriateness are considered and documented.
• Provide leadership and direct supervision to assigned supervisors and other program staff; establish clear responsibilities, accountability, and performance expectations.
• Work closely with the Treatment Director and clinical professionals to ensure children receive appropriate trauma-informed behavioral health, counseling, treatment, and supportive services.
• Foster a culture of accountability, professionalism, teamwork, continuous improvement, and child-centered, trauma-informed care.
• Oversee communication systems to support accurate documentation, timely information sharing, case tracking, service coordination, and compliance with program, licensing, and contractual requirements.
• Ensure serious incidents, complaints, allegations, and other reportable events are appropriately addressed, documented, escalated, and reported in accordance with applicable requirements and organizational procedures.
• Maintain effective communication and coordination among children, caregivers, program staff, clinical staff, education personnel, placing entities, licensing representatives, community partners, and organizational departments.
• Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.
• Develop and install procedures and controls to promote communication and adequate information flow within the organization.
• Evaluate the results of overall operations regularly and systematically and report these results to the chief executive officer.
• Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Directly supervise all program departments. Carries out supervisory responsibilities in accordance with the org