Mainframe Support

About Our Company

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.

Location

This position is hybrid, located in Laurel, MD 20707. The hours are 3rd shift, from 6pm to 2am.

Role

Delmock Technologies, Inc. is seeking a Mainframe and Infrastructure Support Specialist to be responsible for installing and maintaining software, monitoring performance, tuning systems, maintaining backups, implementing security, developing, and implementing storage strategies, troubleshooting, resolving problems, and working with other teams to ensure 24x7x365 mission-critical applications availability, reliability, and performance.

Responsibilities

• Performs day-to-day backup, recovery, performance and tuning, monitoring of batch cycles, updating technical documentation, monitoring log files and error handling, problem determination and resolution, and deployment

• Communicates with and coordinates the effort of fellow team members to ensure the continuation and completion of work in progress from one shift to another

• Works in OS/390 mainframe multi-platform environment on an assigned and rotating shift, monitoring all peripheral equipment using JES2, MVS, and UNIX commands

• Prints high-volume user reports on specialized HP9000 laser printer

• Checks JCL for condition codes and notifies programmers when expected conditions are not met

• Logs problem entry reports

• Applies standard corrective procedures on equipment malfunction calls for immediate or delayed service when necessary

• Checks quality control, reviews, and checks flow of work in and out of center

• Assists in devising new procedures, forms, and diagrams

• Maintains record of all work performed on the turnover log

• Resolves difficult computer operation problems efficiently and effectively

• Maintains system integrity and notifies the supervisor of any irregularities

• Collects and reports performance data

• Reviews CA-7 to submit or modify JCL when required

• Analyzes, develops, and recommends production procedures

• Assembles job stream inputs, organizes them for submission to the computer and adjusts backlog to handle problem runs, special runs, system failures, etc.

• Review system message logs, identify incomplete jobs that did not process correctly, and initiate actions required to reprocess aborted or incorrect jobs

• Contact the supervisor if an emergency arises

• Provides technical guidance to less experienced technicians in their tasks

• Assists in maintaining the online communication network.

• C2M batch flow monitoring

Minimum Requirements

• Bachelor’s degree in computer science, Information Technology, or other technical discipline

• Experience with Solaris and MVS platforms.

• Experience in fundamental system and database administration, tuning, and backup/recovery.

• Computer operations experience in ZOS mainframe environment with JES2, MVS CA-1 and CA-7 skills.

• Experience with working in a multi-platform environment.

• Experience with JCL.

• Advanced knowledge of components of z/OS operating system (MVS), CIS/TS, TSO, JES2, WL, and interaction. Diverse knowledge of multiple products including: IBM System software including; SMPE, HCD/IOD, JES2, VTAM, TCP/IP, TSO/ISPF, DFSORT, CICS/TS, SDSF, MF, WLM, OMEGAMON, WebSphere MQ, Sub-Capacity Re