Director of AI-Driven Banking Customer Intelligence

Gorgias is seeking a Director of Customer Success to lead the post-sales journey for Commercial and Enterprise merchants. You will own Net Revenue Retention and shape an AI-first CS organization with two CS Managers and senior CSMs reporting to you.You will partner with Product and Engineering to guide the AI roadmap, build scalable processes, and drive...

AlixPartners in New York, NY is seeking a strategic, commercially oriented Business Intelligence Director to lead the Americas BI Center. You will oversee managers responsible for industry and practice research, delivering insights that support business development and client delivery.The role partners with regional leaders to align research with the...

Engage PSG Search is helping a fast-growing AI-native startup in New York/remote expand its commercial engine. We seek a Founding Sales Director who will own revenue generation from day one, build the go-to-market playbook, and lead complex enterprise deals with hedge funds and asset managers. This is a true founder-facing, ownership-driven role requiring an...

Aumentum Technologies is seeking an experienced Director of Customer Support to lead our Support organization with strategic and operational focus. This role emphasizes building strong teams, driving accountability, and elevating the customer experience across our software portfolio. You will own service delivery for existing customers, mentor Support...

Cloudflare is seeking a Senior Director of Digital Native Customer Engineering. The role partners with Sales leadership to drive GTM strategies, owns pre-sales technical direction for AI labs, and leads a high-impact team across Digital Native initiatives.The position emphasizes executive collaboration, regional strategy, and advanced security and edge...

Darktrace Ltd. seeks a Regional Senior Director, Customer Support for EMEA & APJ. This remote, travel-heavy role leads an established Support organization, shaping regional strategy, improving customer outcomes and driving AI-enabled support across diverse regions. You will collaborate with Product, Engineering, Customer Success and Sales to manage...

Bluefish is seeking a Senior Director of Customer & Solutions in New York. This leadership role blends hands-on account ownership with building and coaching a customer success team in a fast-scaling startup.You will own strategic accounts, drive health analytics, forecast renewals, and maintain executive relationships while shaping playbooks and processes....

Capital One is seeking a Product Design Director to lead Bank Self-Servicing Design within its Experience Design organization in New York, NY. This hybrid role focuses on scaling AI-enabled customer assist experiences across self-servicing channels while building a high-performing design team and practice.You will drive design strategy, expand AI-enabled...

Capital One is seeking a Product Design Director to lead Bank Self-Servicing Design within its Experience Design organization in New York, NY. This hybrid role focuses on scaling AI-enabled customer assist experiences across self-servicing channels while building a high-performing design team and practice.You will drive design strategy, expand AI-enabled...