Senior CCaaS Engineer: AI-Powered Contact Center Architect

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader transforming how organizations interact with their customers. You will join a fast-growing team to build the next generation contact center in the cloud, own end-to-end software from...

Presidio, Where Teamwork and Innovation Shape the FutureAt Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting‑edge digital solutions and next‑generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader transforming how organizations interact with their customers.You will join a fast-growing team to build the next generation contact center in the cloud, own end-to-end software from...

Industry/SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing user interaction engineering within our Software and Product Innovation group. Your role will involve driving strategic initiatives in...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Software Engineer – Dynamics 365 Contact Center based in the United States. The Lead Software Engineer will drive the design, development, and implementation of enterprise-scale customer engagement solutions built on...

Principal Power Systems Architect Location: Remote Nationwide or Hybrid in Houston An innovative, well funded technology company is seeking a Principal Power Systems Architect to lead the vision and technical strategy for next generation electrical infrastructure supporting AI, hyperscale, and high performance computing environments. This is an opportunity...

One of our leading client is looking for Contact center architect Job Title - Contact center architect Location - New York City Job Type- Full Time KEY RESPONSIBILITIES • Serve as the Five9 subject-matter expert during discovery workshops, call observations, and technical deep-dives with Healthcare Client IT and contact center stakeholders. •...

Industry/SectorNot ApplicableSpecialismCorporate and Business StrategyManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation Strategy Senior Manager you will lead large-scale transformation efforts focused on improving contact center operations, service models, and customer experience within our Strategy...

Mastercard is building secure, scalable, production-grade enterprise AI through its AI Center of Excellence, and this individual-contributor role helps set the technical direction for AI infrastructure. If you thrive in a highly regulated environment and want to work hands-on across LLM training and inferencing, model serving, agentic AI, and emerging...