Senior Mainframe Support Manager

4 days ago

Plano, TX, United States Broadcom, Inc. Full-time $111,000 - $177,000

Broadcom, Inc. is seeking a Senior Technical Support Manager for mainframe software. The role leads teams delivering world-class support, ensuring customers achieve business outcomes with minimal disruption.

The manager fosters a high-performance, customer-first culture grounded in empathy, knowledge, and leadership. The position includes coaching, performance reviews, and ownership of incident resolution for critical customer issues, with regular updates to executives and account teams.

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