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Sr. Manager, Product Management

1 month ago

California, Missouri, United States Gap Inc. Full time
About the Role

As a Senior Manager in the Mobile App domain, you will play a pivotal role in shaping the future of our digital shopping experience across Gap, Banana Republic, Old Navy, and Athleta. With a focus on driving significant business impact, you will lead the strategic direction and execution of high-quality mobile products that drive customer satisfaction and revenue growth. Leveraging your deep expertise in mobile applications and SDK integrations, you will own the end-to-end product lifecycle—from ideation to launch and ongoing optimization. You will collaborate with senior leadership, cross-functional teams, and external partners to deliver cutting-edge mobile features that set industry standards and drive our brands forward.

What You'll Do
  • Strategic Leadership: Define and lead the mobile product strategy, aligning with overall business goals to drive revenue, engagement, and customer loyalty across all brand apps.
  • Customer-Centric Vision: Gain a deep understanding of customer needs through data analysis, user research, and market insights to create best-in-class mobile shopping experiences.
  • Stakeholder Management: Serve as the primary point of contact for mobile strategy, communicating product vision, roadmaps, and performance to senior stakeholders, executives, and cross-functional teams.
  • Performance and Optimization: Own the product performance metrics, including forecasting ROI, monitoring post-launch results, and driving continuous product optimization and adoption strategies.
  • Data-Driven Decision Making: Utilize analytics, user feedback, and A/B testing to refine product features, prioritize the product backlog, and make strategic decisions that maximize business impact.
  • Innovate and Iterate: Lead the formulation, testing, and iteration of product hypotheses to ensure the continuous evolution of mobile app features that meet customer needs and exceed market standards.
  • Product Roadmap Ownership: Develop, prioritize, and communicate a clear product roadmap that drives the mobile agenda, ensuring alignment with broader organizational objectives and market trends.
  • Lifecycle Management: Oversee the full product lifecycle, proactively identifying opportunities for new features and improvements that keep the mobile experience fresh and competitive.
  • Cross-Functional Collaboration: Build and nurture strong relationships with engineering, design, marketing, and external partners to ensure seamless product delivery and integration.
  • Mentorship and Leadership: Mentor and guide junior product team members, fostering a collaborative and innovative team environment focused on high performance and continuous learning.
Who You Are
  • Experienced Product Leader: 7-9 years of product management experience with a strong focus on mobile applications, delivering impactful, customer-centric products.
  • Technical Expertise: Demonstrated ability to work with complex mobile platforms, including hands-on experience with SDK integrations, APIs, and performance optimization techniques.
  • Strategic and Analytical: Strong analytical skills with a proven ability to turn data into actionable insights, drive product decisions, and influence business outcomes across multiple customer touchpoints.
  • Collaborative Communicator: Exceptional communication skills with experience engaging and influencing cross-functional teams and senior executives, articulating product needs and strategies clearly.
  • Agile Mindset: Deep experience with agile methodologies, modern software development practices, and leading product teams in fast-paced, dynamic environments.
  • Innovative and Forward-Thinking: Entrepreneurial mindset with a passion for identifying new market opportunities, developing business cases, and driving innovative solutions.
  • Results-Oriented: Strong track record of managing product roadmaps, achieving key metrics, and delivering high-impact solutions that align with business goals.
  • Leadership and Mentorship: Proven ability to lead, mentor, and inspire teams, fostering a culture of collaboration, innovation, and excellence.
  • Adaptable and Resilient: Thrives in ambiguity, quickly adapting to changes while maintaining focus on delivering results.
  • Customer-Obsessed: Deeply committed to understanding and solving customer pain points with a passion for enhancing the overall customer experience.
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