Chief Operating Officer

Are you an experienced Chief Operating Officer with a background in managing successful law firms or medical practices? Join the team at Marshall & Taylor, PLLC in Raleigh, NC as we search for a skilled professional to enhance our operations. We offer a competitive salary based on your skills and accomplishments. In this pivotal position, you will oversee daily operations, optimize processes, and enhance efficiency throughout all departments.

Marshall & Taylor, PLLC, is a boutique family law firm with offices in Raleigh and Wilmington, North Carolina. We are looking for a skilled COO to oversee the administrative operations of our law firm.

The role is in our Raleigh office and will be responsible for coordinating and managing administrative tasks to ensure the firm's attorneys have the necessary support to be effective in their legal work, including handling all non-legal aspects from human resources and finances to office administration and record keeping.

The COO is expected to serve as a positive role model and mentor and to perform all responsibilities with a commitment to providing superior service to the firm's attorneys, advisors, and staff, efficient and effective departmental operations, and an atmosphere of teamwork and continuous improvement.

The ideal candidate possesses excellent people skills and is comfortable dealing with financial data and decision-making.

Ultimately, the role of the COO is to ensure the smooth running of the office and effective case management by providing reliable administrative support to the legal team.

• Job Title: Chief Operating Officer
• Reporting Structure: Reports to Managing Partner
• Salary: Salary is based upon candidate experience and qualifications as well as market and business considerations.
• Employment Type: Full-time

Key responsibilities of this position include:

• Overseeing and managing daily operations of the firm.
• Ensure smooth workflow.
• Managing the firm's marketing.
• Managing firm's budgets, billing, and financial systems.
• Preparing and presenting reports to the partner.
• Implementing and managing technological systems to streamline operations.
• Handling human resources tasks such as recruitment, training, and performance evaluations.
• Ensuring compliance with legal regulations and maintaining confidentiality of sensitive information.
• Developing and implementing firm policies and procedures.
• Overseeing facility management and security.
• Managing vendor relationships and negotiating contracts.
• Develop and enforce operational policies and procedures aimed at boosting efficiency and productivity within the firm.
• Analyze financial data and compile reports for senior management to facilitate informed decision-making processes.
• Work closely with various departments to streamline processes and enhance cross-functional communication channels.
• Monitor and evaluate key performance indicators to pinpoint areas for enhancement and promote operational excellence.

QUALIFICATIONS REQUIRED:

• Strong leadership skills and willingness to function as a role model within the office.
• Basic knowledge of human resources policies, practices, and legal requirements.
• Strong organizational and time management skills, including the ability to organize self and others.
• Ability to establish effective working relationships within the department, office, and firm.
• Ability to establish effective working relationships with clients, vendors, and others outside the firm.
• The ideal candidate should possess a minimum of 7 years of experience as a COO, Director of Operations in a law firm, medical office, or equivalent.

$120,000 + performance based bonuses

We are a boutique family law firm offering clients the highest quality of legal services. Some of the benefits we offer to our full-time employees include: