Head of Quality

We are seeking an experienced Head of Quality to lead and oversee quality assurance and quality control operations, ensuring products, materials, and manufacturing processes consistently meet established industry standards and customer requirements. This role is responsible for maintaining quality management systems, managing audits, leading investigations, and driving continuous improvement across production operations. The ideal candidate has a strong background in manufacturing quality management, regulatory compliance, and team leadership, with hands‑on experience in machining and industrial processes.

Position Responsibilities

Quality Management Systems and Compliance

• Maintain and continuously improve the Quality Management System (QMS) to ensure compliance with API Q1, ISO 9001, and applicable licensing requirements.
• Ensure quality procedures, documentation, and records meet industry standards and regulatory requirements.
• Prepare for and lead internal, external, customer, and third‑party quality audits.
• Maintain accurate documentation for product traceability, certifications, and compliance.
• Ensure quality processes are consistently implemented throughout the organization.

Quality Control and Production Oversight

• Oversee quality inspections and verification processes throughout manufacturing operations.
• Provide hands‑on oversight of part inspection, surface finishing, stress relief, and connection make‑up processes.
• Establish and maintain quality standards for incoming materials and finished products.
• Monitor production processes to identify quality issues and prevent defects.
• Manage non‑conforming materials and coordinate timely resolution of production quality concerns.

Supplier and Customer Quality Management

• Evaluate and monitor supplier performance to ensure materials and outsourced processes meet established quality requirements.
• Establish incoming material inspection standards and conduct supplier audits.
• Serve as the primary point of contact for customer quality inquiries, complaints, and corrective action requests.
• Work with internal departments and external partners to resolve quality‑related issues.

Continuous Improvement and Corrective Actions

• Lead incident investigations and identify root causes of quality failures.
• Develop and implement corrective and preventive actions (CAPA).
• Conduct Failure Mode and Effects Analysis (FMEA) to identify and reduce potential risks.
• Analyze quality data and monitor key performance indicators, including non‑conformance rates, on‑time delivery, and customer satisfaction.
• Evaluate corrective action effectiveness and identify opportunities for ongoing process improvement.

Team Leadership and Development

• Lead, develop, and manage the quality team.
• Establish a strong quality culture focused on accountability, consistency, and continuous improvement.
• Train and educate employees on quality standards, procedures, and best practices.
• Collaborate with production, engineering, procurement, and other departments to maintain high‑quality operations.

Prerequisites

• Bachelor's degree in Quality Management, Engineering, Manufacturing, or a related technical field preferred.
• Significant experience in quality management or quality leadership within a manufacturing environment.
• Strong knowledge of API Q1 and ISO 9001 quality management requirements.
• Experience managing and maintaining Quality Management Systems.
• Proven experience leading internal, external, customer, and third‑party audits.
• Hands‑on knowledge of machining, part inspection, surface finishing, stress relief, and related manufacturing processes.
• Experience with supplier quality management, incoming inspections, and supplier audits.
• Strong understanding of root cause analysis, corrective and preventive actions, and FMEA.
• Demonstrated ability to lead quality teams and implement continuous improvement initiatives.
• Excellent analytical, organizational, communication, and problem‑solving skills.

Certifications (Preferred, but Not Required)

• Certified Qu