Enterprise Customer Experience Lead
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NAVEX is seeking an Enterprise Customer Experience Manager (CXM) to lead a portfolio of enterprise accounts, delivering measurable value and trusted executive-level partnerships. This hybrid role emphasizes lifecycle management, adoption, renewal, and expansion while collaborating with sales, product, services, and support teams to align strategy with customer outcomes.
You will drive voice-of-the-customer insights to influence roadmaps, monitor health metrics, and champion NAVEX’s values.
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