Senior District Manager

Senior District Manager

Reports To: Regional Vice President of Operations Market: Atlanta, GA

Job Summary

The Senior District Manager leads and develops a team of District Managers across the Atlanta market, driving sales, profit, and operational excellence for the restaurant portfolio within the market. This role builds district-level leadership bench strength, ensures consistent execution of Arby's Operational Standards, and partners closely with the Regional VP of Operations / Vice President of Operations to deliver the market's Annual Operating Plan, working within the framework of company values and policies.

Responsibilities

• Build a culture of People First across the Atlanta market by engaging, recognizing, and coaching District Managers to live the company values; ensure a deep bench of District Manager and General Manager talent through effective succession planning and continuous professional development.
• Drive sales and profit performance across all districts by building a strategic, period- and quarter-aligned market calendar with each District Manager, conducting regular restaurant visits (announced and unannounced) alongside District Managers, and holding business performance conversations that teach and coach on expectations.
• Increase sales by coaching District Managers to teach and coach their General Manager teams on food safety, product quality, friendliness, cleanliness, accuracy, and speed of service; ensure required brand audits are completed on schedule for every restaurant in the market.
• Ensure the Atlanta market is properly staffed at all levels with high-quality, well-trained teams by actively recruiting and hiring District Managers, supporting District Managers in filling management vacancies, and building a robust talent bench to support future growth.
• Own attainment of the market's Annual Operating Plan by conducting monthly business reviews with each District Manager, analyzing P&L, scorecards, and food and labor performance, and reviewing weekly, period, and quarterly financials/KPIs to ensure controls are in place and reported numbers are accurate.
• Develop Certified Training Restaurants throughout the market, ensure the consistent execution of LEAD, and own the integrity of the training process for all incoming District Manager and General Manager talent.
• Review the performance of each District Manager annually, including all management appraisals, and monitor district management salaries, recommending adjustments as needed.
• Communicatebusinessplanning, performance,actionplans, andopportunitiestotheRegional VPof Operations; take action to solve problems and hold underperforming districts accountable to defined goals.
• Provide situational leadership by engendering excitement, enthusiasm, a positive mental attitude, and commitment to company objectives; maintain excellent working knowledge and a high level of proficiency in all phases of restaurant operations.
• Ensure all marketing plans are communicated and executed on time across the market, including proper installation of marketing materials and menu elements (in-store and online), accurate forecasting, and scheduling/leading all new product training.
• Ensure the maintenance of all facilities and equipment across the market and that the market purchases quality products that meet specifications at fair prices; approve all new vendors submitted through the required system.
• Become involved with local Atlanta community business leaders by participating in community activities and functions on behalf of the brand; maintain contact with Human Resources to resolve employee relations issues quickly.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description as market needs evolve.

Educational Qualifications

Minimum: High School Diploma or equivalent

Preferred: Bachelor's or Associate degree in Business, Hospitality Management, or related field

Experience and Qualifications

Minimum: 8+ years of restaurant management experience, including at least 4 years as a District Manager overseeing multiple restaurants.

Preferred: Proven experience directly leading multiple District Managers within a multi-district structure; prior success in a growth organization; experience with the Arby's brand or a comparable QSR concept.

Required Knowledge, Skills and