EU Supports

Join H-Tech Supports as an EU Supports team member and be part of a dynamic company that has been pioneering in the tech industry since 2013. With our commitment to growth, reliability, and cutting-edge solutions, you'll help clients across 50+ countries stay ahead in digital transformation. At HTS, we value teamwork and mutual respect, ensuring that your passion for technology and collaborative spirit thrives. You'll have the opportunity to work with a diverse range of clients and sectors, from data centers to wireless communications. Our mission is to support global rollouts and ease international shipping challenges, making us a trusted partner in the tech world. If you're ready to contribute to a team that's driven by performance and social responsibility, and where hard work is recognized, then this is the place for you. Let's innovate and lead together

• Responsible for Designing and providing WAN/LAN network administration, enterprise wireless, cloud administration (AZURE), Cisco ACI and Cisco/Palo Alto firewall administration.
• • Troubleshooting the Level 3 and advanced network issues and performing call backs ensuring issues are resolved & appropriate solution is provided to the customer.
• • Initiate improvements in tools (SolarWinds, Panorama, Prime, Cisco DNA, Infoblox) requirements gathering and processes.
• • Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.
• • Make recommendations based on analytics to improve performance and optimization of network infrastructure.
• • Manage new and existing equipment, hardware, and software upgrades.
• • Understanding Network support priorities and objectives and taking an active role in accomplishing them.
• • Strong understanding of network routing and switching protocols required.
• • Demonstrated experience with WAN and backbone network protocols (BGP, OSPF, MPLS, etc.) required.
• • Experience with next generation firewall technology (Palo Alto, Check Point, Fortinet, etc.) desirable.
• • Experience with cloud (AWS, Azure, GC) networks and/or security desirable.
• • Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• • Resourceful, with the ability to work independently.
• • Strong time management skills and attention to detail.
• • Ability to multi-task activities with shifting priorities.

• Proven experience in IT support or a related field.
• Strong problem-solving skills and ability to work independently.
• Excellent communication skills to effectively interact with clients and team members.
• Familiarity with data center operations, wireless, and data communications.
• Willingness to travel within Europe for on-site support as needed.

It is a freelance position, offering competitive pay with all-inclusive compensation.

Join H-Tech Supports as an EU Support Be part of a tech-savvy team driving digital transformation globally. Grow your career in a dynamic, innovative environment