Splash Pad Attendant

General Nature of Work

Provide customer service to all guests, monitors guest while inside the facility area, and, assists with the cleanliness of facility area.

JOB RESPONSIBILITIES

* Monitor guests as they enter and exit the Splash Pad.
* Monitor guests during their utilization of splash pad and enforce safety rules and guidelines.
* Collect admission fees from patrons.
* Assist patrons with questions and/or concerns; assist in incidents and/or accidents.
* Assist other splash pad attendants with tasks as directed.
* Monitor facility for trash and debris and perform appropriate cleanup.
* Regularly check pool chemical levels and document readings.
* Assist coworkers and patrons with identifying and addressing other customer service concerns.
* Enforce established policy and procedures throughout the facility.
* Other duties as assigned
* Will have some cross training with the camp if needed



Requirements

Knowledge, Skill and Ability

* Ability to handle customer service issues.


* Ability to communicate effectively with patrons and professional staff.


* Ability to multitask.


* Ability to monitor guests entering and exiting the aquatic facility.


* Ability to monitor guests while using pool slides.


* Ability to enforce safety rules and guidelines.


* Ability to assist patrons with concerns, questions and in the event of incidents and/or accidents.


* Ability to assist the Aquatic Supervisor and Lead Attendant with tasks as directed.


* Ability to monitor facility for trash and debris cleanup and to perform maintenance.


* Ability to ensure that facility space to include floors, deck, restrooms, etc., is kept clean.


* Ability to follow and enforce established policy and procedures throughout the facility.


* Ability to understand and demonstrate competencies outlined in Aquatic Facility Emergency Action Plan.


* Ability to assist coworkers and patron with identifying and addressing other customer service concerns.


* Ability to perform other duties as assigned.



MINIMUM QUALIFICATIONS

Must be at least 15 years of age; prior customer service experience; must be able to work independently; CPR/First Aid/AED Certified or be willing and able to obtain certification.

ADA Requirements: Individuals applying for the posted position must be able to perform the essential functions of the position with or without a reasonable accommodation.

Physical Requirements: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).

Work Environment: Essential functions are regularly performed outside with exposure to the elements.