Trainer - Operations

TeamHealth is named among the "150 Great Places to Work in Healthcare" by Becker's Hospital Review and has ranked three years running as "The World's Most Admired Companies" by FORTUNE Magazine as well as one of America's 100 Must Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organizations is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.


~ Career Growth Opportunities
~ Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
~401K program (Discretionary matching funds available)
~ GENEROUS Personal time off
~ Eight Paid Holidays per year
~ Quarterly incentive plans

JOB DESCRIPTION OVERVIEW:


The IDX Trainer has the overall responsibility for the orientation and training of all newly hired employees, as well as remedial training for employees whose QA exceeds 5% or whose production goals have not been met.



ESSENTIAL DUTIES AND RESPONSIBILITIES:


Review of departmental policies and procedures for all newly hired employees
Conduct IDX application training and/or retraining in the following applications:
IDX BAR and PCS
MRTS
VBX
OnBase
Assist managers and supervisors in development of training and retraining guides
Oversee IDX/MRTS security access following organization's policy and procedure, maintaining files of all security changes, as well as quarterly reports
Distribute all new policies and procedures to management staff, maintaining file of signed policy acknowledgement forms
Assist Corporate Training Director with development of training materials for new programs and procedures
Assist with production in any department as directed by the Vice President
Assist with development of departmental policies and procedures when new software enhancements are initiated
Special projects as directed by Vice President

QUALIFICATIONS / EXPERIENCE:


Proficiency in IDX billing software
Demonstrated knowledge of physician billing and healthcare reimbursement
Ability to prioritize workload to meet scheduled deadlines
Good verbal and written communication skills
Good analytical skills
PC skills
Minimum high school diploma. BS or BA preferred or equivalent of management/supervisory experience in physician billing related field
Minimum of 3+ years experience in physician billing management
Mandatory overtime as directed by Management