Customer Services Associate
3 weeks ago
POSITION DESCRIPTION
POSITION TITLE: Member Experience Specialist (MES)
FLSA STATUS: Hourly
COMPENSATION: Base rate of $14.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
- 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
- 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and work with a passionate, fun, and united team
We are proud to be a 'Great Place to Work' certified company
PURPOSE
The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
DELIVERABLES
- Demonstrates a genuine, kind attitude when interacting with Guests and Members.
- Greets guests and members with a smile, eye contact, and courteous tone.
- Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
- Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
- Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
- Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
- Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
-
Client Services Associate
2 days ago
Joliet, United States Midland States Bancorp, Inc. Full timeThe Client Services Associate ensures the highest level of customer satisfaction by providing excellent service and support to our clients. This role assists the Wealth Management Sales personnel, and works closely with the Wealth Management Advisor Client Service, Associate, Relationship Manager, Officer, Management, Client Relations, Banking, Business...
-
Client Services Associate
4 days ago
Joliet, United States Midland States Bancorp, Inc. Full timeThe Client Services Associate ensures the highest level of customer satisfaction by providing excellent service and support to our clients. This role assists the Wealth Management Sales personnel, and works closely with the Wealth Management Advisor Client Service, Associate, Relationship Manager, Officer, Management, Client Relations, Banking, Business...
-
Customer Service Advisor
3 weeks ago
Joliet, United States WEST SIDE TRACTOR SALES Full timeJob DescriptionJob DescriptionWest Side Tractor Sales Customer Service Advisor Product Support Department Reports To: Product Support ManagerBuilds customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical...
-
Client Services Associate
7 days ago
Joliet, United States Midland States Bank Full time**Client Services Associate** **Salary Range: $50,200 - $62,700**Posi**tion Summary** - The Client Services Associate ensures the highest level of customer satisfaction by providing excellent service and support to our clients. This role assists the Wealth Management _Sales personnel, and_ works closely with the Wealth Management Advisor or Trust Officer in...
-
Warehouse Associate
2 weeks ago
Joliet, United States Saddle Creek Logistics Services Full timeWhy Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If...
-
Customer Service Rep(02853)
1 day ago
Joliet, United States Domino's Pizza Full timeAt NRJM, Inc., our team members always come first. Being the best & providing the best requires exceptional team members working together & we need you to help us! As part of our crew, you are responsible for:Operating equipment. Prepping products. S Customer Service, Service, Customer Experience, Restaurant, Retail
-
Warehouse Associate
2 weeks ago
Joliet, United States Saddle Creek Logistics Services Full timeWarehouse Associates may be responsible for handling loose freight, loading, unloading, sorting, staging and transporting of products into and out of a distribution center/warehouse. Individuals in this position must work cooperatively with other ass Warehouse Associate, Warehouse, Associate, Manufacturing
-
DSW Store Associate Part-Time>
7 days ago
Joliet, United States DSW Full timeDSW, Inc. - Joliet Commons, Joliet [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and in-store...
-
CLIENT SERVICES ASSOCIATE
11 hours ago
Joliet, IL, United States Midland States Bancorp, Inc. Full timeThe Client Services Associate ensures the highest level of customer satisfaction by providing excellent service and support to our clients. This role assists the Wealth Management Sales personnel, and works closely with the Wealth Management Advisor Client Service, Associate, Relationship Manager, Officer, Management, Client Relations, Banking, Business...
-
Customer Experience Associate
2 weeks ago
Joliet, United States VASA Fitness Full timePOSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Hourly COMPENSATION: Base rate of $14.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness....
-
Customer Success Manager
2 weeks ago
Joliet, United States CareerBuilder Full timeJob Description Customer Success Manager Innovative manufacturer of zero-emission vehicles Leader in transportation electrification in North America Its us! Every day, in our own way, we help improve our environment and our society. Come build the future with us! Why you should join our team Youll work in an exciting and constantly evolving work environment...
-
Member Services Representative
3 weeks ago
Joliet, United States Three Rivers Manufacturers' Association Full timeJob DescriptionJob DescriptionJob Title: Member Service Representative – Level II, Three Rivers Manufacturers’ Association Report To: Operations Manager, Three Rivers Manufacturers’ Association FLSA Status: Nonexempt Hourly/Salary: Hourly Part-Time: Part-time, M, T, & WJob Purpose:Under the direction of the Operations Manager, the purpose of this...
-
CLIENT SERVICES ASSOCIATE
10 hours ago
Joliet, IL, United States Midland States Bancorp, Inc Full timeClient Services AssociateSalary Range: $50,200 - $62,700At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus...
-
CLIENT SERVICES ASSOCIATE
13 hours ago
Joliet, IL, United States Midland States Bank Full timeClient Services Associate Salary Range: $50,200 - $62,700At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus...
-
Site Manager
2 weeks ago
Joliet, United States SBM Management Services Full timeSite Manager Operations Leadership Jobs Joliet, Illinois Description Position at SBM Management SBM Management is searching for a dynamicSite Manager! The Site Manager coordinates and directs operations necessary to carry out contractual responsibilities of the company, including all planning, supervision, budgeting, vendor and supplier contact, customer...
-
HVAC Service Technician
2 weeks ago
Joliet, United States Lane Valente Industries Full timeJob DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...
-
Deli Service Worker
6 hours ago
Joliet, United States Penn National Gaming Full timePerform a variety of duties relating to working in the food outlets and the services of food and / or beverages. Responsible for cash handling in the Cast member Dining Room and Deli. ESSENTIAL DUTIES AND RESPONSIBILITIES This position is responsible Deli, Worker, Service, Customer Service, Retail
-
Coach, Student Support Services Pathway
3 days ago
Joliet, United States Joliet Junior College, IL Full timePosition Title: Coach, Student Support Services Pathway Job Description: POSITION: Coach, Student Support Services Pathway STATUS: Part time DEPARTMENT: Center for Multicultural Access and Success DIVISION: Student Development CLASSIFICATION: Non-Exempt UNION: Support and Technical REPORTS TO: Manager, TRIO/Student Support Services PLACEMENT:...
-
Client Service Liaison
5 days ago
Joliet, United States AccentCare, Inc. Full timeOverview: **Why You'll Love Being a **Client Service Liaison at AccentCare** Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Liaison job When you join AccentCare, you become part of a team that is not only dedicated to their patients,...
-
Coach, Student Support Services Pathway
3 days ago
Joliet, United States Joliet Junior College Full timePosition Title:Coach, Student Support Services PathwayJob Description:POSITION: Coach, Student Support Services PathwaySTATUS: Part timeDEPARTMENT: Center for Multicultural Access and SuccessDIVISION: Student DevelopmentCLASSIFICATION: Non-ExemptUNION: Support and TechnicalREPORTS TO: Manager, TRIO/Student Support ServicesPLACEMENT: Support staff, grade...