Senior Systems Engineer
3 weeks ago
Position Overview:
A Senior Systems Engineer will serve as a key technical subject matter expert that ensures optimum levels of system and infrastructure availability and resiliency. The Senior Systems Engineer at Affinity Plus will be responsible for identifying enterprise-level solutions for complex problems that result in the secure design and lifecycle management of the hybrid systems infrastructure. This role maintains a bias toward reduction of risks to security, availability, latency and efficiency. Identified operational and security risks to the credit union will require their collaboration with a multidisciplinary team, including senior leadership to assess and mitigate those risks.
Duties and Responsibilities:
- Collaborate and drive conversations with team members in the development and design of complex architecture and functional requirements to derive and deliver the highest quality environment for critical business services
- Lead in prioritizing day-to-day operational support, design, and analysis efforts to ensure the highest levels of site resilience and site reliability engineering objectives
- Research, analyze, and compile complex technical data in projected operational environments to optimize effectiveness in design as well as operational cost
- Design for and implement observability in solutions
- Work effectively with cross-functional teams using a hybrid approach of agile and waterfall methodologies for project and product delivery
- Use the AWS well-architected framework best practices when engineering AWS data center services
- Maintain, monitor and test backup solutions and high availability designs for business continuity
- Monitor and analyze systems for optimal performance and recommend strategies for future growth and scaling
- Research, test and implement automation solutions to remove repetitiveness in provisioning infrastructure and improving operational processes.
- Communicate technical requirements and risk effectively with messaging appropriate to the audience
- Analyze, derive and assign least privilege access-level assignments to staff, systems, and vendors
- Analyze operational requirements to identify functional and cross-functional requirements
- Apply technical knowledge and experience to assess new technologies and innovations to develop recommendations
- Perform security reviews in the context of our environment using industry and regulatory guidance and when needed, conduct remediations promptly.
- Maintain, analyze, and administer a VMware infrastructure including installing, upgrading and patching
- Maintain and monitor a Cisco UCS environment, as well as upgrading and patching
- Build and administer hybrid on-premise Active Directory and Azure AD
- Maintain, update and monitor Exchange on-premise system
- Research and focus on the roadmap for the email system and associated productivity tool integrations
- Maintain a Cisco MDS Fibre Channel and Pure Storage SAN environment for performance, and availability
- Leverage Splunk Enterprise for log and event analysis
- Create and maintain architecture diagrams, playbooks and documentation of system infrastructure
- Administer and monitor Windows Server, Microsoft SQL Red Hat and CentOS Linux operating systems
- Report to leadership on outages, updates on key infrastructure, audit mitigation progress, and project assignments
- Other duties as assigned
Qualification and Skills:
- 8+ years of progressive experience in an IT System Engineer or similar role
- Bachelor's degree in MIS, Computer Science, Engineering or similar field or equivalent combination of work experience or education preferred
- Certifications in AWS, Azure, VMware, Redhat, and Microsoft preferred
- Proven experience in system design, optimization, and delivery
- In-depth infrastructure knowledge and skillset to implement multiple layers of protection for the resiliency and security of a multi-layer environment
- Expertise in change and release management, including CI/CD
- Functional knowledge and experience with collaboration and unified communication services, Cisco experience preferred
- Functional knowledge and experience with Cisco IOS and NX-OS administration of routers, switches, Palo Alto firewalls and fabric devices (VLANs, Port Channels, ACLs, Spanning Tree, Data Center Network Manager)
- Functional knowledge and experience with configuration and management of enterprise level web and email filtering devices and endpoint security including anti-virus, spam and other malware protections
- Expertise knowledge: Windows and/Azure Active Directory, Domain Controllers, DNS, DHCP, DFS, LDAP; Group Policy; and Kerberos.
- Functional knowledge and experience of measuring and troubleshooting application performance. SIEM and Application Performance Management tool experience preferred.
- Working knowledge of AWS data center delivery services: EC2, VPCs, Load Balancers, Transit gateways, Backup, S3, Route 53, Cloudtrail, etc.
- Proficiency in Identity Services management - authentication methods (MFA, SSO (SAML/ADFS), client-server, distribution system); encryption/decryption; PKI; Layer 2 and Layer 3
- Demonstrated willingness to learn new skills and adapt easily to change by adopting new technologies and accepting increased responsibility
- Expert in managing Exchange on-premise with a willingness to move us forward
- Strong verbal and written communication skills with ability to explain technical matters in an understandable manner
- Time Management skills and the ability to prioritize workload
- Flexibility to adapt and succeed in a dynamic environment
- Strong analytical and decision-making skills required with a high degree of accuracy
Workplace Environment:
- Working in a stationary position for 80% of the work day
- Utilizing the telephone 10-20% of the day
- Moving, lifting and/or carrying 30 pounds with or without accommodations
- Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion
- Repetitive movements, including but not limited to typing, mousing, phones, etc.
- Requires onsite presence based on coordination of work with other employees and/or departments. May require travel to attend on-site meetings/events for collaboration, connection, project work, All-Employee Day, etc.
Required Work Schedule:
Standard Monday through Friday business hours with participation in a 24/7 on-call rotation as well as a willingness to work after hours as needed for product delivery, upgrades, equipment replacement, etc. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
This position is mostly remote, with occasional on-site work for in-person meetings, and team or company events in St. Paul, MN or the surrounding metro.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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