Application Engineer

1 week ago

Fort Wayne, United States Regal Rexnord Corp Full time

Application Engineer for NA Motors and Drives Business Unit. Server as the technical liaison for the highly valued customers assigned to you by translating customer drawings, specification, and requests in to product solutions that meet customer and business needs. Learn customer application to establish tests and procedures for qualifying our products and optimizing our tools and to proactively identify opportunities to bring value to the customer while driving profitable growth for Regal. Act as the subject matter expert in motor and drive products at customer sites and server as the main point of contact between our customer's engineering team and the NA Motors and Drives engineering team. Support routine product changes, deviations, and sample development. Provide leadership and timely resolution to outstanding customer issues and support basic product tear down analysis of reliability returns for root cause and corrective action development. Lead or support internal qualification efforts on customer impacting design changes and transition projects. Conduct competitive analysis on other manufacturers' motors. Support the digital customer experience (DCX) by contributing to the frequently asked questions database, providing digital product content, and encourage customers to take advantage of the tool.

Major Responsibilities:

  • Work as technical liaison for NA Motors and Drives customers; Leading efforts to qualify existing and new motors (ECM & PSC) and other motor and drive products into their applications
  • Learn customer applications to establish tests and procedures to qualify our NA Motors and Drives products and optimize our tools
  • Acts as main point of contact between customer engineering team and our NA Motors and Drives engineering team
  • Support routine product changes, deviations and sample development
  • Act as a subject matter expert in motor technology at customer site
  • Provide solutions to our customers for their applications
  • Conduct evaluations of customer applications and proactively look for opportunities to bring value to the customer while driving profitable growth for Regal
  • Conduct competitive analysis on motors from other manufacturers
  • Strengthen relationship with customers by timely resolution of outstanding issues
  • Help engineering team to flow down customer key requirements to internal product design requirements
  • Lead or support internal qualification efforts on customer focused design changes and transition projects
  • Support basic product tear down analysis of reliability returns for root cause and corrective action
  • Support DCX (digital customer experience)

Required Education / Experience / Skills:

  • Bachelor's degree or equivalent related experience
  • Demonstrated organizational skills with emphasis on documentation
  • Ability to gather requirements, write specifications, test plans, and application notes
  • Exceptional oral and written communication skills
  • Strong relationship and team-building skills; Including conflict resolution
  • Individual must be proactive, high energy and have strong problem solving skills
  • Strong time management skills
  • Willingness and Ability to learn, help, create and adapt to new technologies
  • Aptitude for troubleshooting computer hardware and software program issues
  • Ability to travel and work at a customer site for extended period of time

Desired Education / Experience / Skills:

  • 1 to 3 yrs. experience in HVAC, commercial appliance, commercial refrigeration, or electric motor Industry
  • Ability to interpret electronics and HVAC schematics, bill of materials and engineering drawings
  • Six Sigma trained, Experience with statistical analysis, Greenbelt certified
  • Design Experience with ECM and/or PSC motors

Travel: Some travel to customer locations required,

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