Patient Service Representative

4 weeks ago


Oshkosh, United States Advocate Health Full time
Major Responsibilities:
  • Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
  • Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
  • Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
  • Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
  • Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
  • Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
  • Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
  • Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
  • May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.

Licensure, Registration, and/or Certification Required:
  • None Required.

Education Required:
  • High School Graduate.

Experience Required:
  • No experience required.

Knowledge, Skills & Abilities Required:
  • Excellent customer service skills.
  • Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
  • Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
  • Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
  • Excellent organizational skills.
  • Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
  • Ability to work in a fast paced environment with a strong attention to detail and accuracy.

Physical Requirements and Working Conditions:
  • Exposed to normal medical office environment, may be exposed to potentially ill patients.
  • Must be able to sit for extended periods of time.
  • Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

  • Oshkosh, United States Forefront Dermatology Full time

    Overview Come join our team! We have an immediate need for a Part Time Patient Service Representative in our Oshkosh, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Part Time: 25 hours per week. Variable hours within open clinic hours. Travel to...


  • Oshkosh, United States US Derm Support Roles Full time

    Overview Come join our team! We have an immediate need for a Part Time Patient Service Representative in our Oshkosh, WI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Part Time: 25 hours per week. Variable hours within open clinic hours. Travel to...


  • Oshkosh, United States Smile Brands Group Inc. Full time

    **Patient Service Representative - Full Time Temporary** Location Oshkosh, WI Category Front Office **Ref #:** 121795 Job Type Full-Time Midwest Dental - Oshkosh N JOB DESCRIPTION **Company Overview:** **Job Description:** **Patient Services Representative - Full Time Temporary** **Midwest Dental** is now part of the Smile Brands family! Midwest Dental...


  • Oshkosh, United States Advocate Aurora Health Full time

    Major Responsibilities:Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage Patient, Representative, Healthcare, Information, Insurance, Skills


  • Oshkosh, United States Advocate Aurora Health Full time

    Department: 09120 AMG Westhaven - General Administration Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday: Hours vary between 7:30am-5pm. May include travel to locations of: Oshkosh, Fond du Lac, North Fond du Lac, and Neenah. Major Responsibilities: Acts as a resource to patient services...


  • Oshkosh, United States Community First Credit Union Full time

    ** Member Service Representative** **Job Category****:** Branch Operations **Requisition Number****:** MEMBE001492 Showing 1 location **Job Details** **Description** We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as...

  • Service Specialist

    4 weeks ago


    Oshkosh, United States Verve Credit Union Full time

    The Service Specialist I serves the Service Center by answering incoming calls from prospects and members to take and fulfill orders, answer inquiries and questions. This entry level position performs basic troubleshooting, handling of general transa Specialist, Representative, Service, Retail, Banking


  • Oshkosh, United States Oshkosh Coil Spring Full time

    **Description**: We are an ISO certificated manufacturing company looking to add 1 Customer service professional to our office. The Customer Service Rep role will receive training in the following areas: _**processing new and existing orders, checking orders, reviewing inventory, price quotes review, pricing histories, previous orders and scheduling...

  • Sales Representative

    22 hours ago


    Oshkosh, United States Trivest Portfolio Partners Full time

    Job DescriptionJob DescriptionKeeney Home Services is hiring a Sales Representative for a Full-Time job in Neenah, WI.As a Sales Representative, you will be at the forefront of our mission to provide unparalleled customer satisfaction. We're seeking a motivated individual to contribute to our growth and play a pivotal role in guiding clients through the...


  • Oshkosh, United States USDA Agricultural Marketing Service Full time

    **JOB TITLE**: Agricultural Commodity Grader **LOCATIONS**: Oshkosh, WI **PAY SCALE & GRADE**: GS-1980-05/07 **JOB OPENS**: 04/16/2024 **JOB CLOSES**: 04/22/2024 **APPOINTMENT TYPE**: Permanent **WORK SCHEDULE**: Full-time You can make a difference! The U.S. Department of Agriculture's (USDA) Marketing and Regulatory Programs (MRP) needs bright,...


  • Oshkosh, Wisconsin, United States Door County Cooperative Full time

    We are looking for a Retail Sales Representative to act as our primary contact, provide excellent customer service and help meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and...


  • Oshkosh, United States Bayland Buildings, Inc. Full time

    Job DescriptionJob DescriptionSalary: A leader in the agriculture steel building manufacturing industry is actively perusing a highly motivated and organized individual to grow our company throughout the United States and Canada.Responsibilities:Network and grow a new client baseParticipate in training sessions, trade shows and sales meetings as...

  • Bagger

    4 weeks ago


    Oshkosh, United States Festival Foods Full time

    Job Summary: Job Title: Bagger FLSA Status: Hourly Reports To: Guest Services Manager The Bagger is responsible for maintaining outstanding customer service as per Company standards, bagging groceries, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by using proper bagging techniques and by offering accurate...


  • Oshkosh, United States Tuma Agencies Full time

    Job DescriptionJob DescriptionWe are excited to connect with you on our B2B Sales Professional position in Oshkosh, WI. This is a fantastic opportunity for someone who is looking for competitive compensation, advancement opportunities, and the chance to make a meaningful impact. In addition to a competitive salary, we offer several benefits to our B2B Sales...


  • Oshkosh, United States United Mailing Services, Inc. Full time

    This job requires the ability to work productively while accurately navigating the assigned route(s) or in the shop. Drivers will be expected to; complete route(s) in a reasonable amount of time, pick up mail from customers in a professional manner, and report all requests and concerns made by customers each day. When at the shop, drivers should be...


  • Oshkosh, United States Shoptikal, LLC Full time

    It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the...

  • LPN Skilled Visit

    1 day ago


    Oshkosh, United States LHC Group Full time

    JOB REQUIREMENTS: Summary We are hiring LPNs for home visits with our in-home patients in Oshkosh and the surrounding area. We offer flexible schedules with weekly pay, one-on-one patient care, and a loyalty bonus. You\'ll also be able to earn PTO hours and benefits when working 32+ hours a week. At Almost Family, a part of LHC Group, we embrace a culture of...


  • Oshkosh, United States Shoptikal, LLC Full time

    It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve...


  • Oshkosh, United States Shopko Optical Full time

    Job DescriptionJob DescriptionIt all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a...


  • Oshkosh, United States Shopko Optical Full time

    Job DescriptionJob Description It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a...