Asst Shift Manager

3 weeks ago

Atlantic City, United States Bally's Corporation Full time
Description
  • Knows and abides by Bally's policies, procedures, internal controls, and courtesy guidelines.
  • Performs all duties in accordance with state gaming regulations and laws.
  • Maintains & continually updates knowledge of regulations set forth by the New Jersey Casino Control Commission and the New Jersey State Tax Commission regarding table game operations.
  • Ensures the overall responsibility for a smooth and effective running of the assigned Table Games and Poker Area or pit(s).
  • Acts as Casino Shift or Assistant Shift Manager on Duty as needed.
  • Acts as a Table Games Supervisor as needed.
  • Ensures all scheduled tables are manned and ready at the beginning of the shift.
  • Safeguards the company's assets assigned.
  • Reports all suspicious activities.
  • Assists in coaching, evaluating, counseling, and rewarding Employees while maintaining efficient personnel records.
  • Manages subordinate supervisors who directly supervise Table Games and Poker personnel.
  • Ensures that Employees are kept well informed of all pertinent information including property/departmental goals and objectives.
  • Promotes safety awareness to minimize work related injuries.
  • Enrolls new guests in the players club.
  • Maintains complete knowledge of complementary procedures as well as the ability to evaluate guests worth, ensuring that qualified quests are taken care of through the complementary process.
  • Displays fair treatment with respect to disciplinary action producing documentation, as necessary.
  • Has complete knowledge of Credit Procedures for issuance and proper record keeping.
  • Resolves guest & employee issues/disputes.
  • Adheres to department and property policies and procedures.
  • Maintains knowledge of property information.
  • Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues, as well as reducing costs.
  • Mentor's managers, supervisors, and front-line staff assisting in their professional development and growth.
  • Produces performance appraisals for direct reporting Employees.

Other duties as assigned.

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".

Qualifications
Experience* Must be able to deliver superior guest service in all situations. * Must project a professional and positive image Excellent organizational and time management skills, with the ability to set priorities for self and others. * Good judgment and common sense. * Ability to deal with people in a manner which shows sensitivity, tact, and professionalism. * Ability to work a flexible schedule. * Must be able to communicate clearly, concisely, and effectively with all Bally's employees and guests. (preferred)
Licenses & CertificationsNJ Key License (preferred)



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