Desk Security Officer
4 weeks ago
Shift Hours: 6:30AM- 6:30PM
As a Desk Security Officer with Blackwell Professional Support Services, Inc., you will be posted at a desk where you will oversee a physical property, assist the needs of clients, tenants, and visitors with high-touch customer service, collaborate with third party vendors, and meet the demands of the property. This position reports directly to the Security Supervisor.
Role and Responsibilities
Provide excellent customer service to clients, vendors, and visitors
Maintain approved access control to the property, verify employee badge identification, monitor badge access system, and issue temporary badges as needed
Greet and register all guests and issue guest badges with appropriate clearance level
Ensure the desk is well organized and equipped with necessary supplies
Observe and report events throughout the day. Complete detailed security incident reports for all events occurring on shift
Maintain steady, organized, and efficient traffic pattern in the desk area
Answer client, vendor, and visitor questions and incoming calls
Respond to emergency situations within the desk area in accordance with department policies and procedures
Maintain excellent communication and reporting
Monitor cameras, alarm systems, and other specialized software
Utilize a computer system to maintain digital records and communication
Additional property specific duties may be required
Benefits
Leading industry compensation
Medical, Dental, and Vision benefits
Paid Time Off (PTO)
Employee referral program
Major holidays paid at 1.5x hourly rate
Available overtime and special detail opportunities
Continuing education, development, and cross-training
Performance raises
Job Requirement
The list below is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
21+ years of age required
Must hold a current St. Louis County Security License or the ability to obtain one
Must hold an active and valid Missouri or Illinois drivers license
High school diploma or equivalent (GED)
A minimum of 1 year of security experience preferred
Strong written and oral communication skills
Superior organizational, follow-up, and trouble-shooting skills
Computer literacy with a focus on reporting
Positive, team-focused attitude
Experience with Microsoft Office preferred
Shift flexibility is desired
Additional Notes
This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualify individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
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