Student Intern

4 weeks ago


Atlantic City, United States Bally's Corporation Full time
Description Principal Duties and Responsibilities:

* Consistently demonstrates superior customer service skills by displaying service behaviors.

* Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.

* Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation.

* Assist with daily tasks as assigned.

* Provides prompt and courteous service to all guests.

* Handles special projects for management as requested.

* Actively participates in process improvement project required for completion of internship.

Qualifications:

* Must be a college student working towards a degree in a Finance, Business, Marketing or Hospitality-related field.

* Must have basic computer skills Excellent customer service skills.

* Must be able to work in high volume/high demand environment.

* Must possess good communication and interpersonal skills.

  • Conducts assigned game according to procedure.
  • Cooperates with other Dealers when assigned to the same game (Craps).
  • Controls pace of the game.
  • Informs the Supervisor Casino Games of any request or unusual play.
  • Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.
  • Must be able to stand for extended periods of time.
  • Bending mobility required.
  • Must be able to speak fluently and understand English.
  • Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
  • Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
  • Creates an atmosphere of luck and celebrates guest's wins.
  • Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
  • Anticipates needs and provides fast, flawless service.
  • Checks for satisfaction and effectively resolves service breakdowns when they exist.
  • Promotes Total Rewards programs and card membership.
  • Provides a warm farewell and thanks guests for visiting.

Other duties as assigned.

Qualifications
ExperienceMust be a present college student. (required)
Licenses & CertificationsNJ Casino EE Registration (required)




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