Call Center Supervisor

2 weeks ago


Pittsburgh, United States Automated Health Systems Full time

Automated Health Systems, a dynamic healthcare company, has a full time Supervisor position available for the Wyoming Medicaid Customer Service Center.

Benefits:
  • Health/dental/vision insurance/401 (k)
  • Employee Wellness Program
  • Strong company culture
  • Career growth opportunities
As a Call Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with WY Medicaid eligibility, enrollment and related tasks.

Qualifications for the position include:
  • Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
  • Minimum of two years' experience with call center operations required.
  • Strong PC proficiency (i.e., Microsoft Excel) required.
  • Associate degree preferred and/or equivalent job-related experience/training.
  • Bilingual language skills (i.e., Spanish) a plus.
AHS is an Equal Opportunity Employer.

Please visit our website for more information:

"The Enlightened Choice in Health Service Management"



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