Senior LMS Analyst

3 weeks ago

Houston, United States Plains Full time

Job Type:

Regular

Plains All American is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs). We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key crude oil and NGL producing basins and transportation corridors and at major market hubs in the United States and Canada. On average, Plains handles more than 6 million barrels per day of crude oil and NGL in its Transportation segment. The company is headquartered in Houston, Texas.

We are looking for highly-motivated individuals who enjoy working as part of a team in a dynamic and entrepreneurial work environment.

Job Purpose/ Summary

The HSE Sr. Analyst - LMS position assists with administering employee training through the Learning Management System (LMS) including testing new content, troubleshooting user technical issues, assisting with assignments, documenting processes, and developing reports and queries for a variety of internal needs. This position will serve as the first point of contact for issues related to eLearning and will assist in coordinating and executing support and resolution on an as-needed basis.

The selected candidate will be eligible for company benefits including Medical/Dental/Vision, vacation time off, and flex days. Additionally, this position comes with the option of a hybrid work schedule, combining working in our Houston office with working remotely.

Job Responsibilities:

  • Partner with functional departments and subject matter experts to create and manage system-level learning assignments i.e., regulatory compliance, technical training

  • Partner with functional departments to implement training curriculum

  • Knowledge of system integrations within the LMS to advise on regulatory reporting, training assignment configuration, and learner profiles

  • Troubleshoot and resolve technical and user issues, including content, coding, and course configuration errors

  • Ensure functionality of the LMS in the areas of registration, notification, administration of training operations, assessments, and resource management

  • Recommend future improvements, contributing to the development and continuous improvement of the LMS, including content management, workflow processes and user experience

  • Document existing and new processes, procedures, and guides

  • Facilitate training to users, super users, and business unit administrative support

  • Manage shared inbox - process a high volume of requests/inquiries, record training completions

  • Prepare accurate and consistent reporting for end users, business owners and auditors

  • Process Training Department coding and invoicing

Knowledge, Skills, and Experience Required:

  • Minimum of 8 years of relevant work experience that provides knowledge and exposure to fundamental skills, principles, and concepts. College degree preferred.

  • Ability to effectively collaborate with people of varying backgrounds at different levels within the organization.

  • Receives instruction, guidance, and direction from others.

  • Knowledge of practices and procedures, skills, regulatory and business training requirements

  • Develops skills by performing structured work assignments.

  • Uses existing procedures to solve routine problems; asks questions and reviews data to determine the root cause

  • Responds to routine or standard requests from internal and/or external clients/partners.

  • Must have good organization skills working with project tracking programs and spread sheets as well as written and verbal skills

  • Read, write, and speak English fluently

  • Proficiency in Microsoft Office Suite

  • Legally authorized to work in the job posting country

  • Cleared criminal history (background) and satisfactory reference checks

  • Compliance with the Company's drug and alcohol policy including pre-employment D&A testing.

At Plains, our employees are our most valuable asset. Hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep our employees safe, healthy and happy. We work hard to deliver the best results to our stakeholders and we also respect our employees need for personal and family time, which is reflected in our benefits program.

Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains' compensation structure. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process. Learn more .

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