Director, Systems Engineering

4 weeks ago

Durham, United States Fidelity Investments Full time
Job Description:

The Role

If you have expertise in Azure services/resources, engineering, and operations and strong leadership skills, the EI SRE & Production Services team is looking for you to fill a role in its organization. In this role you would be responsible for leading a team that provides support for Azure services to Agile development teams in the Workplace Investing business unit and that assists peer teams in their support of applications and environments. You would have the opportunity to use your skills to automate capabilities and to facilitate the adoption of these services. Additionally, you would:
  • Help to develop and implement operational solutions supporting Digital platforms
  • Develop tools and capabilities to quickly remediate operational problems
  • Work closely with development and operation teams to increase the speed of delivery, to improve stability, and to increase availability.
The Expertise and Skills You Bring
  • 10+ years of experience in application and environment support and technology management in the financial services industry
  • 5+ years of experience managing Azure Subscriptions, resource groups and resources.
  • 3+ years in the support and deployment of monitoring and management tools (AWX/Ansible, Datadog, Catchpoint, Graphana, etc.) and building automation to use them.
  • 3+ years using/supporting CI/CD Tools (primarily Jenkins) and the backend code executed by it.
  • Experience in Cloud development (primarily Azure) using Python, shell scripting, PowerShell etc. and cloud migration skills a plus.
  • Maintain Azure Product Knowledge and evangelize the platform internally and externally to enthusiasts, influencers, customers, and partners
  • Experience with building and operating highly resilient platforms in Azure Cloud environments.
  • Capable of partnering with and influencing individuals at all organizational levels
  • Strong competency in expressing complex issues in a clear and concise manner, the ability to drive a message designed to compel thinking and action
  • Agile methodologies experience preferred
  • Working experience of Site Reliability Engineering (SRE) principles
  • Deep understanding of application tech stacks
  • Experience in Hybrid environments
  • Ability to work across teams to achieve desired results
The Team

In this role you will have an opportunity to transform and evolve platform capabilities that meet growing business needs. You will also play a significant role continuously looking for ways to optimize and improve the quality of services and processes, continuously improving the overall experience.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3.

We welcome those with experience in jobs such as General, General, and General and others in the General to apply.

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