Assistant Manager

1 week ago

Yakima, United States U.S. Cellular Full time
About This Role

Support store leadership with achieving sales targets and goals by driving sales and business results through a premium guest experience and efficient execution of store operations. Accountable for participating in all activities required to attain store objectives including sales attainment, delivery of customer service goals, meeting operational obligations, merchandise presentation, and inventory control program success. Drive operational efficiencies while maximizing overall customer satisfaction.

Sales / Service

  • Assist management on change efforts related to product and service knowledge and sales behaviors for associates.
  • Identify issues, builds action plans, and seeks opportunities to grow the business and increase customer satisfaction.
  • Promote and foster a customer focused environment that ensures outstanding service.
  • Provide customer relations by engaging with customers, ensuring customer needs are being met transitioning customer interactions to sales associates, and providing general support of the sales team.
  • Ensure a positive shopping experience for all customers, addressing and resolving concerns, and soliciting customer feedback, and satisfying customer requests.
  • Provide coaching on sales, product, and customer training in ensuring the highest level of customer service and sales.
  • Provide outstanding customer service experiences by embracing company values, offering product and service offerings, and offering knowledge to provide the highest level of care to customers.
  • Floor management to ensure store associates are delivering an exceptional customer service experience, building relationships and delivering on customer service and sales goals.

Operations

  • Completes all operational functions according to company guidelines, including but not limited to the following:
    • Works under the direction of the Store Manager to:
      • Complete store scheduling for front line sales team.
      • Ensure training goals and objectives are met for newly-hired associates.
      • Provide subject matter expertise on all store functions, including products, pricing plans, promotions, and service features, as well as those of competitors.
      • Provide feedback in operational needs to enable continuous improvement and supports associate training in operational-focus areas.
  • Support the implementation and maintenance of store processes to efficiently and effectively operate the store in identifying continuous improvement opportunities.
  • Partner with store leadership to ensure that all merchandising and operational directives are completed timely and accurately.
  • Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
  • Support visual merchandising directives within the store and maintain visual standards and brand expectations.
  • Collaborate with other UScellular business functions in various retail store initiatives and projects.
  • Assist with completing operational responsibilities including store scheduling, training goals, cash administration, achieving shrink goals, monitoring inventories, and store maintenance and upkeep.

General

  • Complies with company policies, procedures, and participates in required training.
  • Update management team concerning all aspects of sales, store traffic, customer experiences/feedback, and associate training/performance.
  • Develop and maintain strong relationships with fellow store associates to build a culture of success.
  • Performs other duties as assigned.
Minimum Requirements
  • High School Diploma or equivalent (GED).
  • Two or more years progressive work experience in sales and/or retail operations.
  • Strong time management skills that include the ability to organize and prioritize tasks, as well as meet deadlines of multiple projects with various completion dates.
  • Experience in leading sales and operations in a retail store
  • Flexibility to perform different tasks based on day-to-day business needs.
  • Ability to build effective partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing, and presentation skills.
  • Ability to read, write and speak the English language to communicate with associates and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner.
  • Detail-oriented and a good problem solver.
  • Intermediate level of Microsoft Office (Word, Excel, PowerPoint) and Windows-based systems/applications.
  • Flexible in working a varied schedule including regular nights, weekends, and holidays.
  • Ability to travel to other locations when needed or directed.

PREFERRED QUALIFICATIONS

  • Experience with Point of Sale (POS) systems.
  • Experience in wireless or telecommunications industry.
  • Experience with computerized pricing and inventory control systems.
  • Familiar with various mobile software applications and operating systems (Android, Apple).
  • Experience with store operations to identify issues, trends, or exceptions to drive improvement of results and recommend solutions.
  • Demonstrated success to lead and empower others to succeed in a goal- and incentive-based work environment.
  • Experience in providing training and guidance to peers.
Benefits

Associates have access to healthcare benefits (medical, dental and vision), retirement plans (a 401(k) plan with company match and a pension plan funded by the company), Paid Parental Leave (6 weeks after 6 months of employment), Basic Life Insurance (if eligibility requirements are met), Education Assistance (after 3 months of employment), paid Vacation Days (15 days accrued per year for full-time/6 days accrued per year for part-time), paid Sick/Care-Giver Days (6 days accrued per year), and seven paid national holidays and one floating holiday, among others. Short Term Disability (after 6 months of employment) and Term Disability (180 day waiting period) coverage is also available for full-time associates. Associates Scheduled to work under twenty hours per week or for a limited term are eligible for medical plans and retirement plans (a 401(k) plan with company match and a pension plan funded by the company).

View Benefits Flyer

  • Housing Management Assistant

    Found in: beBee jobs US - 1 week ago

    Yakima, Washington, United States Department Of The Army Full time

    Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive...

  • Housing Management Assistant

    Found in: beBee S US - 2 weeks ago

    Yakima, United States Department Of The Army Full time

    Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to...

  • Assistant Manager

    1 week ago

    Yakima, United States UScellular Full time

    About This RoleSupport store leadership with achieving sales targets and goals by driving sales and business results through a premium guest experience and efficient execution of store operations. Accountable for participating in all activities required to attain store objectives including sales attainment, delivery of customer service goals, meeting...

  • Assistant Manager

    2 weeks ago

    Yakima, United States USCellular Full time

    About This RoleSupport store leadership with achieving sales targets and goals by driving sales and business results through a premium guest experience and efficient execution of store operations. Accountable for participating in all activities required to attain store objectives including sales attainment, delivery of customer service goals, meeting...

  • Executive Assistant

    3 hours ago

    Yakima, United States Loftus Ranches Full time

    Job Title: Executive AssistantCompany: Loftus RanchesLocation: Yakima, WAAbout Loftus Ranches: Loftus Ranches is a premier agricultural enterprise located in the heart of the Yakima Valley, known for its commitment to excellence in hop production. With a rich legacy spanning over a century, we are dedicated to producing the highest quality hops while...

  • Administrative Support Assistant

    Found in: beBee jobs US - 1 week ago

    Yakima, Washington, United States Department Of The Army Full time

    Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.About the Position: This position is with:US ARMY IMCOM JOINT BASE LEWIS-MCCHORD - YTC DIRECTORATE OF PUBLIC WORKS YAKIMA TRAINING CTR, WA DutiesMaintain the Directors Calendar and schedules...

  • Production Manager

    1 week ago

    Yakima, United States CareerBuilder Full time

    Job Description The hourly compensation ranges from $20 to $23, and it is determined based on experience and skills. As a Production Manager at Intermountain West Insulation, you will play a crucial role in ensuring the efficient operation of our production facility. You will work closely with the Branch Manager to oversee the daily production activities,...

  • Production Manager

    7 days ago

    Yakima, United States Installed Building Products Full time

    Job Description: The hourly compensation ranges from $20 to $23, and it is determined based on experience and skills. As a Production Manager at Intermountain West Insulation, you will play a crucial role in ensuring the efficient operation of our production facility. You will work closely with the Branch Manager to oversee the daily production activities,...

  • Workforce Management Analyst

    1 week ago

    Yakima, United States CareerBuilder Full time

    Workforce Management Analyst Multiple Locations Costco Wholesale Position Summary The Workforce Management (WFM) Analyst will be responsible for evaluating call center metrics and providing in-depth analyses regarding trends and root causes for contact growth. This position will require specialized knowledge in contact center technology utilizing workforce...

  • Fruitvale Community Market Assistant

    1 week ago

    Yakima, United States NW Harvest Full time

    Job DescriptionJob DescriptionStarting wage is $20.25 to $20.25POSITION SUMMARY: The Fruitvale Community Market Assistant (FCMA) engages with Northwest Harvest’s (NWH) goal of cutting hunger rates in half by 2028 by: actively collaborating with and supporting the experiences of volunteers and shoppers; engaging with local communities; supporting dignified...

  • Fruitvale Community Market Assistant

    11 hours ago

    Yakima, United States NW Harvest Full time

    Job DescriptionJob DescriptionStarting wage is $20.25 to $20.25POSITION SUMMARY: The Fruitvale Community Market Assistant (FCMA) engages with Northwest Harvest’s (NWH) goal of cutting hunger rates in half by 2028 by: actively collaborating with and supporting the experiences of volunteers and shoppers; engaging with local communities; supporting dignified...

  • International Program Manager

    4 days ago

    Yakima, United States CareerBuilder Full time

    The Washington State Fruit Commission (WSFC) is looking to add an International Program Manager to its team in Yakima. The WSFC, a state agency, was established in 1947 and promotes Washington Stone Fruit in a way that creates opportunities for the highest possible returns for growers, and to assure and support the long-term viability of the industry. The...

  • Crewleader

    1 week ago

    Yakima, United States Abby's Pizza Full time

    Job DescriptionJob DescriptionAssists management with crew training, floor management, and is in charge when management is not present. Crew leaders perform hourly tasks keeping an eye open for employees who need direction.Duties:Opening:Cash reconciliation and bank deposits; supervises morning crew on set up of pizza make- ups, salad bar, buffet, sandwich...

  • Native American Affairs Advisor

    Found in: Talent US 2 C2 - 2 weeks ago

    Yakima, United States U.S. Department of the Interior Full time

    Clarification from the agency U.S. Citizens and U.S. Nationals Duties Advises Columbia - Cascades Area Office (CCAO) on the Native American Affairs (NAA) program and associated issues. Develops processes, procedures and guidance that govern the program, including organizing, conducting, and documenting NAA activities. Manages the program...

  • Habitat Coordinator

    5 days ago

    Yakima, United States Confederated Tribes and Bands of the Yakama Nation Full time

    Announcement #2024-136Issue Date:04-23-24Closing Date:04-29-24Habitat CoordinatorYakima Klickitat Fisheries Project (YKFP)Department of Natural ResourcesHourly Wage: $46.10/Regular/Full-TimeLocation: Yakima The Habitat Coordinator in the Yakima/Klickitat Fisheries Project (YKFP) is responsible for the management and coordination of the professional,...

  • Habitat Coordinator

    7 days ago

    Yakima, United States Confederated Tribes and Bands of the Yakama Nation Full time

    Job DescriptionJob Description­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Announcement #2024-136Issue Date:04-23-24Closing Date:04-29-24Habitat CoordinatorYakima Klickitat Fisheries Project (YKFP)Department of Natural ResourcesHourly Wage: $46.10/Regular/Full-TimeLocation: YakimaThe Habitat Coordinator in the Yakima/Klickitat...

  • Registered Nurse

    Found in: Jooble US O C2 - 4 days ago

    Yakima, WA, United States Professional Case Management Full time

    Make a Difference on Your Own Schedule and Terms! Hiring Case Managers in Washington Come join our growing team! A few of our perks: Create your own schedule!$42/hr. (including 100% of Hourly Wage Paid for All Drive Time) Our RN-Case Managers conduct in-home nursing visits for our clients. All our clients are former Nuclear Weapon's Workers with...

  • Field Associate

    4 days ago

    Yakima, United States Beeflow Full time

    About BeeflowBeeflow is a biotech startup company that leverages scientific knowledge and technology to improve the impact of ecosystem services in agriculture. Beeflow creates and manages pollination programs for farmers with the goal of consistently increasing crop yields. The company combines scientific knowledge of crop pollination, bee biology &...

  • Field Associate

    1 week ago

    Yakima, United States Beeflow Full time

    Job DescriptionJob DescriptionAbout BeeflowBeeflow is a biotech startup company that leverages scientific knowledge and technology to improve the impact of ecosystem services in agriculture. Beeflow creates and manages pollination programs for farmers with the goal of consistently increasing crop yields. The company combines scientific knowledge of crop...

  • Field Associate

    11 hours ago

    Yakima, United States Beeflow Full time

    Job DescriptionJob DescriptionAbout BeeflowBeeflow is a biotech startup company that leverages scientific knowledge and technology to improve the impact of ecosystem services in agriculture. Beeflow creates and manages pollination programs for farmers with the goal of consistently increasing crop yields. The company combines scientific knowledge of crop...