Dental Billing Specialist
4 weeks ago
• Call insurance companies regarding outstanding claims and document outcomes
• Audit patient accounts to ensure accuracy - and notify patients of any outstanding balance(s)
• Check clearinghouse for daily claims submissions and attach necessary documentation
• Complete appeals on misprocessed claims with additional information required
• Post received payments into practice management systems
• Pull reports weekly to assess office status and work need
• Track production and work completed - including daily work assigned by leadership
• Utilize balance sheet to balance bank amounts with practice management system amounts
• Complete semi-monthly phone calls with clients to build rapport and review identified trends
• Adhere to processes related to the AR teams goals.
JOB SKILLS/QUALIFICATIONS
· Knowledge of Dental insurance processes and dental terminology
· Enjoy working in a team environment
· Strong problem-solving skills and engaging interpersonal skills
· Excellent verbal and written communication skills (English), strong organizational skills and attention to detail.
· Proficiency in Microsoft Office.
· Knowledge of Dentrix Enterprise and/or Curve Dental software preferred
· Understanding of Insurance Plans.
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