Information Desk Hostess/Host II

4 weeks ago

Goldsboro, United States UNC Health Care Full time
Job Description

Description

Job Summary

The Information Desk Host II reports to the Director, Volunteer Services and is responsible for directing visitors to appropriate departments, providing information such as patient room assignments, controlling visitors in the main lobby, ensuring consistent coverage and presenting a positive image to all who visit the Hospital.

Minimum Qualifications

Education

High School graduate or equivalent.

Licensure/ Certification

None

Experience

Minimum of one (1) year of experience in a customer service environment.

Knowledge, Skills and Abilities

* Ability to speak, read, write and communicate clearly and effectively in English.

* Ability to maintain effective working relationships and communication levels with teammates, supervisors, administration, and the general public.

* Ability to role model and use good telephone etiquette on all calls.

* Ability to use the Hospital's computer for data retrieval.

* Knowledgeable of principles of universal precautions; able to routinely and consistently makes use of these principles. Also knowledgeable of infection control barriers and devices.

* Ability to use Microsoft Office programs including Word and Excel, and learn new software tools.

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
WAYNE


Responsibilities:
WAYNE


Other information:
VOL-699
01.8430.VOL-699.NON-CLIN


Job Details

Legal Employer: Wayne Health

Entity: Wayne UNC Health Care

Organization Unit: WMH Police Department

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: WAYNE MED

Exempt From Overtime: Exempt: No


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