Full Time Assistant Store Manager, Fairfield Ave., Fort Wayne, IN

2 weeks ago

Fort Wayne, United States The Salvation Army USA Central Territory Full time

Looking for a place where "Doing the Most Good" is a mission? The Salvation Army Family Store has an Assistant Store Manager position available for the ideal candidate.

Join our Team

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Job Objective:

Assist Store Manager with the store staff; production and sales; store maintenance; customer development; banking and record-keeping procedures. Support manager in all day-to-day operations of assigned thrift store.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Support staff training and supervision as assigned.

  • Participate in recruiting and interviewing staff for store, as assigned.
  • Participate in scheduling of staff, monitor accuracy and submit payroll for processing, as assigned.
  • Ensure that all TSA policies and practices concerning employee relations are complied with.
  • Promptly forward all employment related paperwork to the HR Department at the ARC.
  • Provide training, supervision and support to beneficiaries that are assigned to the store as part of their work therapy.

Support implementation of strategies to meet production and sales goals.

  • Supervise the product acquisition (donation) processes, production (sorting, hanging, pricing, and presentation) processes and sales processes.
  • Supervise with proficiency all parts of the acquisition, production, and sales processes.
  • Supervise the product rotation process and is diligent in turning product over.
  • Communicate with central warehouse to place orders for next days processing needs.

Assist manager with the store maintenance and appearance of the store with regard to safety, security, cleanliness, appearance and utility.

Ensure that the store is in compliance with all OSHA and Salvation Army safety and security policies and procedures.

  • Check to make sure displays and floor layout plans are being followed and updated.
  • Identify and communicate with manager ways to improve appearance and appeal of store to customers.
  • Implement Product Control Procedures preventing shrinkage through theft or spoilage.
  • Promptly report all maintenance or repair needs and issues to the Store Manager and when unavailable, the appropriate personnel at the ARC.

Implement customer development and retention plans.

  • Create an enjoyable shopping experience.
  • Interact positively with customers, setting the example for all staff.

Assist the manager in recordkeeping and reporting procedures for the store.

  • Apply TSA approved cash handling procedures for opening and closing of registers.
  • Assist in the management of the bank runs and deposit procedures for the store.
  • Report Store production and sales, as assigned.
  • Use inventory tracking as assigned.

Communicate with the Store Manager regarding all facets of the stores operations, keeping them updated and sharing all incidents, concerns and ideas; and with ARC department heads, as outlined in training, as assigned.

In conjunction with the Store Manager, proactively work to improve the image of The Salvation Army among staff and in the community.

  • Create a positive understanding of policies and procedures.
  • Redirect complaints and criticism by providing education and understanding of the Program and pricing.

Protect the resources under their supervision.

  • Implement Product Control Procedures preventing shrinkage through theft or spoilage.
  • Control property, utility and product supply waste.

All other duties as assigned.

Support the mission statement of The Salvation Army.

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