CUSTOMER ACCOUNTS ADVISOR PLUS

3 weeks ago


Pittsburgh PA USA, United States Aarons Full time


Job Title: Customer Account Advisor


Job Family:Company Stores


 



FLSA Status:Non Exempt


Job Code:176 & 136


Date Created/Updated:  December 2016



Summary: 



The Customer Account Advisor assists the Accounts Department in lease agreement renewal



Duties and Responsibilities:


 




  • The Acquisition and Maintenance of Customers
  • Protect Company assets
  • Direct immediate contact with customers who have not renewed their Lease agreement(s) both in the field and on the phone
  • Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
  • Assist in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Document all customer appointments in the store computer system
  • Maintain updated customer information
  • Assist with merchandise returns and customer deliveries as directed
  • Perform responsibilities of the Customer Account Manager when directed
  • Safely operate company vehicle
  • Load, secure and protect product in company vehicle
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Assist the Sales Team as needed

 



Education and Experience:




  • High School diploma or equivalent preferred

 



Required Skills and Competencies:


 




  • Position routinely requires lifting, loading and “dollying” merchandise 50-300 pounds
  • Good communication and interpersonal relationship skills
  • Strong telephone etiquette
  • Good organizational skills
  • Professional groomed appearance
  • Good driving skills
  • Ability to work schedule of budgeted hours varying from 8am to 9pm
  • Satisfactory MVR, D.O.T physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver’s License and compliance with the Company’s Driver Qualification Policy

 


 



 
 
 

 



  • Pittsburgh, United States Aaron's Full time

    **Job Title:** Customer Account Advisor **Job Family:** Company Stores **FLSA Status:** Non Exempt **Job Code:** 176 & 136 **Date Created/Updated** : December 2016 **Summary:** The Customer Account Advisor assists the Accounts Department in lease agreement renewal **Duties and Responsibilities:** + The Acquisition and Maintenance of Customers + Protect...


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