PATIENT ACCESS SPECIALIST
3 weeks ago
Type:Tribal
Salary Range:$17 to $26 / Per Hour
Open Period:12/29/2023 to 5/26/2024
Summary:Sacred Peaks Health Center is an effort by the Tuba City Regional Health Care Corporation (TCRHCC) to provide more local care to 7,000 beneficiaries who live in the Flagstaff community. Sacred Peaks Health Center's mission is to heal, to respect, and to console, while providing quality and compassionate health care. We are committed to promoting healthy lifestyles through: • Courteous and Sensitive Service • Respect for Community Needs and Values • Shared Responsibility for Health • Innovation and Responsiveness
More info about area:
Duties:1. Review, update and maintain all patient data in multiple patient accounting, registration, and scheduling systems by initiating the completion of forms required for billing and admissions. 2. Interview patients to obtain pertinent registration information, assure document scanning, retrieving, and editing, and patient identification to determine patient's insurance coverage, limitations and communicates to patient any co-pays or deductibles for collection. 3. Identify patient's potential financial liability for a specific service and identified patients at risk for inability to meet financial liability. Make referral to an appropriate agency or department. Provide an overview of options available to patients/families by assessing patient understanding of registration process to determine appropriate response to patient's questions and applications and communicate appropriate information needed to complete patient's eligibility process. 4. Collect cash payments for pharmacy and medical services and complete necessary reconciliation in accordance with fiscal policy, including the issuance of a transaction receipt. 5. Perform insurance verification and prior authorization for patients prior to patient's schedule appointment or procedure. 6. Assist patients in completing and updating forms required for medical records, third party insurer and the facility. 7. Identify and pre-authorize patients whose health benefits are subject to prior approval to determine the extent of health care for both inpatient and outpatient care. 8. Collaborate with various departments to expedite patient services and improve patient satisfaction. 9. Serve patients and visitors by welcoming and greeting them in person and or telephone; answering or referring inquiries; directing patients and visitors.
Qualifications:Education: High School diploma or GED Experience: Patient Access Specialist I: • Must have six (6) months of experience working in a fast-paced office environment with the ability to manage and prioritize multiple assignments, completing tasks and demands while meeting tight deadlines. Patient Access Specialist II: • Must have two (2) years of experience working in a fast-paced office environment with the ability to manage and prioritize multiple assignments, completing tasks and demands while meeting tight deadlines. Experience with an electronic patient registration software, or similar patient financial services software. Certification: • Must maintain a current valid certification of the following throughout employment: o Basic Life Support (BLS) from the American Heart Association
Work Type:Permanent, Full
Announcement #:2023-2582
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