FRONT OF HOUSE

3 weeks ago


New York NY USA, United States Scarpetta Full time
Summary:

As a Reservationist, you will provide a warm welcome to guests who are calling LDV Hospitality managed establishments to inquire and make dining reservations. Rigorous attention to detail and superior communication skills are required to ensure the highest level of customer experience.

Responsibilities:

• Answer guest phone calls/SMS and provide friendly, knowledgeable assistance to guest questions

• Provide accurate information on multiple restaurant brands and clearly communicate menu offerings and ambience

• Call to confirm reservations, as applicable, prior to each shift

• Make reservations for guests, offering alternatives when the desired time is not available

• Manage flow of reservations for each shift to ensure optimal seating pattern and service

• Update knowledge and skills by participating in staff training opportunities

• Maintain general knowledge of restaurant concepts, location, transportation, management team, etc.

• Complete other duties as assigned by Management

WORK EXPERIENCE REQUIREMENTS

• 6+ months' experience as Host/Reservationist for similar caliber concept in New York City

• Experiences and knowledgeable with Seven Rooms and Open Table

• Polished and hospitable communication skills - written and verbal

• Attentive to detail

• Able to work with a strong sense of urgency

• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business

• Able to perform under stress, in fast-paced environment

• High school diploma or GED preferred

Compensation Details
Compensation: Hourly ($20.00 - $24.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts

Required Skills:

Customer Service

Communication

Comfortable Speaking on the Phone

Fine Dining Service

Reservation Systems

  • New York, United States Unoriginal noodles Full time

    Job DescriptionJob DescriptionLooking for a Front of House Manager for a new restaurant in South Slope Brooklyn.We are looking the open the end of April if all goes well. It will have around 35 seats.Looking to have a casual/ chill neighborhood vibes.Need to have front of house experience as well as basic bar skills   Company DescriptionA casual noodle...


  • New York, United States Soho House Full time

    The Role… The Front Desk Supervisor is responsible for supporting and providing direction and leadership to the hotel  Front Desk operations team for Soho Warehouse. A successful Front Desk Supervisor will be a proactive and resourceful team player who is knowledge about our House and the Nashville community.  Responsibilities * Develop relationships...


  • New York, United States Mykonian HouseGreek Upscale Restaurant Full time

    Greek upscale restaurant in Upper East side is hiring all Front of the House, Bartender,Servers,Hostess. - Greet and welcome customers in a friendly and professional manner - Provide excellent customer service by assisting customers with their inquiries and needs - Operate cash registers and handle financial transactions accurately - Maintain a clean and...


  • New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…The Front Desk Supervisor is responsible for supporting and providing direction and leadership to the hotel Front Desk operations team for Soho Warehouse. A successful Front Desk Supervisor will be a proactive and resourceful team player who is knowledge about our House and the Nashville community....


  • New York, United States Soho House Full time

    The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...


  • New York, United States Sistina Restaurant Full time

    Job DescriptionJob DescriptionHostess | Front of House SupervisorSistina is looking for a friendly hard-working Maitre D to join the Team, ensuring that all the guests receive the highest level of service from the moment they step through our door.Manage the restaurant’s booking system and maintain an organized record of reservationsDevelop and maintain...


  • New York, United States Boqueria Full time

    Job DescriptionJob DescriptionAre you someone who loves providing exceptional hospitality to both your guests and your staff? Are you a natural leader with a coach's mentality? Do you have a talent for creating regulars? Do you sweat the details and take ownership of your work?Boqueria® RestaurantAt Boqueria, we're in the business of delivering...


  • New York, United States Boqueria Full time

    Job DescriptionJob DescriptionAre you someone who loves providing exceptional hospitality to both your guests and your staff? Are you a natural leader with a coach's mentality? Do you have a talent for creating regulars? Do you sweat the details and take ownership of your work?Boqueria® RestaurantAt Boqueria, we're in the business of delivering...


  • New Orleans, United States Goodwin Recruiting Full time

    Fantastic opportunity for a Front of House Manager in New Orleans with an amazing hospitality company that runs all the food and beverage in one of the most popular boutique hotels in the city. We want to talk to you if you have experience in upscale Manager, Operations, Beverage, Staffing, Front of House

  • Seasonal Server

    5 days ago


    New York, United States Soho House Full time

    The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...


  • New York, United States Union Square Events Full time

    **Position Title: Front of House Manager** **Reports To: General Manager** **Salary: $65,000 to $75,000** **Other Forms of Compensation**: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind...


  • New York, United States Zoomo Full time

    Job DescriptionJob DescriptionAt Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of...


  • New York, United States Gallaghers Steakhouse Full time

    Job DescriptionJob Description--Poll Group is a multi-unit, multi concept restaurant group. Our focus in bringing high quality, unique dining experiences to the area and building a passionate team to execute them is what sets us apart. We are looking for an experienced well-spoken Restaurant Manager who leads all aspects of business, who is energetic, highly...


  • New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of...


  • New York, United States Compass Group USA Inc Full time

    Union Square Events Position Title: Front of House Manager Reports To: General Manager Salary: $65,000 to $75,000 Other Forms of Compensation: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce...


  • New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable,...

  • Seasonal Server

    4 days ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of...

  • Seasonal Server

    6 days ago


    New York, United States Soho House & Co. Full time

    The Role... At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...


  • New York, United States Breads Bakery - Union Square Full time

    Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe that a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it! Breads...


  • New York, United States RELIVE Health - Empire Portfolio Group Full time

    Job DescriptionJob DescriptionCompany Overview:Do you want to be on the forefront of regenerative medicine, medical aesthetics, and hormone therapy? Empire Portfolio Group, the company that helped Orangetheory Fitness become the fastest growing fitness franchise in the world, is now setting its sights on personalized health, wellness and anti-aging. Empire,...