PATIENT ACCESS REPRESENTATIVE
3 weeks ago
Category:Clerical / Administrative Support
Status:Full-Time
Shift:Day
Facility:Jersey City Medical Center
Department:Patient Access Services
Location:
Jersey City Medical Center, 355 Grand Street, Jersey CIty, NJ 07302
Job Overview:
The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction.
Qualifications:
Required:
+ High School Diploma required
+ Customer service experience
+ Minimum of 3 years Patient Access experience
Preferred:
+ Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
+ Medical terminology and computer skills
Scheduling Requirements:
+ Shift- 6:00am- 2:00pm
+ Monday- Friday
+ Full Time
Essential Functions:
+ Provides excellent customer service to all patients, colleagues and other external and internal customers
+ Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling, pre-registration and/or registration based on assigned work
+ Obtains and accurately documents all demographic information
+ Obtains insurance information and initiates the verification process via third party clearinghouse
+ Completes verification of coverage of all insurances and financial clearance activity has been completed. Meets and exceeds department goals including accuracy, point of service collections and productivity. Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient
+ Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections
+ Provide back-up support to hospital cashier and complete cashier functions, as assigned
+ Completes Medicare Questionnaire on all patients that are eligible.
+ Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing
+ Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned
+ Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes.
+ Demonstrates a high level of efficiency, accuracy and productivity
+ Verifies accuracy of patient demographic information to avoid duplicating a medical record
+ Follows department procedures when a duplicate medical record assignment is made
+ Complies with organizational policies on Advance Directives and Patient Rights
+ Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients signatures
+ Maintains department productivity by asking for additional duties when patient flow permits
+ Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director
+ Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary
+ Reflects commitment to building a supportive work environment and maintains a positive attitude
+ Works closely and professionally with nursing and ancillary departments to foster a team environment
+ Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department
+ Accurately Communicates Communicates in a clear and timely
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
+ Paid Time Off (PTO)
+ Medical and Prescription Drug Insurance
+ Dental and Vision Insurance
+ Retirement Plans
+ Short & Long Term Disability
+ Life & Accidental Death Insurance
+ Tuition Reimbursement
+ Health Care/Dependent Care Flexible Spending Accounts
+ Wellness Programs
+ Voluntary Benefits (e.g., Pet Insurance)
+ Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
Pay Range:
$20.70-26.36 per hour
Let us shape the future of healthcare, together. Our competitive base rates offered will be dependent upon your relevant experience, education, and skills. In addition to base salary, we offer excellent benefits creating a competitive total rewards package to include health and welfare benefits, tuition reimbursement, retirement benefits, employee assistance programs and many opportunities for professional and personal growth.
Join our team to embark on shaping the future of healthcare
Choosing RWJBarnabas Health
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health is an Equal Opportunity Employer
-
Patient Access Representative
1 month ago
Jersey City, United States RWJBarnabas Health Full time**Job Overview**: The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to...
-
Patient Access Representative
7 days ago
Jersey City, New Jersey, United States Hudson Hospital & Clinic Full timePatient Access Rep for TRIA Orthopedic Clinic. Team members are assigned a primary role on the patient access team and may perform check-in, registration and scheduling functions, as well as address inquires via telephone, email, or fax. The care Model Process (CMP) guidelines are to be utilized and followed for all workflows.MINIMUM QUALIFICATIONS:High...
-
Patient Access Representative
1 month ago
Oklahoma City, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
5 days ago
Oklahoma City, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
2 weeks ago
Oklahoma City, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
4 weeks ago
Oklahoma City, Oklahoma, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
4 weeks ago
Oklahoma City, Oklahoma, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
2 weeks ago
Pell City, United States Complete Health Full timeJob DescriptionSUMMARY OF JOB DUTIES: We are looking for Patient Access Representatives that truly has compassion for patients, is professional and dependable, with successful experience managing a high volume of phone calls to join our team. This role requires a high level of comfort with Electronic Medical Records and Athena EMR experience will be helpful...
-
Patient Access Representative
5 days ago
Traverse City, United States Munson Healthcare Full timeRequisition #: 59202 Total hours worked per week: 8-40 Description**Training onsite in Traverse City for 4-6 months, then can become fully remote.Find more than your next job. Find your community.We're northern Michigan's largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends...
-
Patient Access Representative
4 weeks ago
Traverse City, United States Munson Healthcare Full timeRequisition #: 59202 Total hours worked per week: 8-40 Description**Training onsite in Traverse City for 4-6 months, then can become fully remote.Find more than your next job. Find your community. We're northern Michigan's largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family,...
-
Patient Access Representative
1 week ago
Traverse City, United States Munson Healthcare Full timeRequisition #: 59606 Total hours worked per week: 40 Description**Training onsite (Traverse City or Cadillac) for 4-6 months, then can become fully remote.**11am-7:30pm; Monday-Friday OnlyFind more than your next job. Find your community. We're northern Michigan's largest healthcare system and we are deeply rooted in the communities we serve. That means...
-
Patient Access Representative I>
3 weeks ago
Jefferson City, United States SSM Health Full timeSSM Health - 2505 Mission Dr [Medical Records Clerk] As a Patient Access Representative at SSM Health, you'll: Greet patients immediately, in a friendly, helpful and welcoming manner; Assist patients in scheduling an appointment that meets their needs; Register new patients, completely and accurately; Verify demographic and insurance information is complete...
-
Patient Access Representative
7 days ago
Jersey Shore, United States Geisinger Health System Full timeLocation:Geisinger Jersey Shore Hospital (GJSH)Shift:Rotation (United States of America)Scheduled Weekly Hours:40Worker Type:RegularExemption Status:NoJob Summary:Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming...
-
Patient Access Representative
1 week ago
Jersey Shore, United States Geisinger Health System Full timeJob Summary Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. Job Duties Responsible for checking patients in for...
-
Patient Access Representative
23 hours ago
Jersey Shore, United States Geisinger Full timeLocation: Geisinger Jersey Shore Hospital (GJSH) Shift: Rotation (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets...
-
Patient Access Representative-PRN
1 week ago
Canon City, United States CommonSpirit Health Mountain Region Full timeWelcome to CommonSpirit Health Mountain Region: CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happenboth inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high...
-
Patient Access Representative
3 days ago
Oklahoma City, United States Healthcare Partners Investments Full timeDescription The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at the facility. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician's office, verifying benefits for non pre-registered patients, and...
-
Patient Access Representative
2 weeks ago
Bay City, United States McLaren Bay Region Full timeUnder the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities : Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include:...
-
Patient Access Representative
3 days ago
Bay City, United States McLaren Bay Region Full timeUnder the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities : Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include:...
-
Supervisor, Patient Access
1 month ago
Jersey City, United States RWJBarnabas Health Full time**Job Overview**: The Supervisor of Patient Access manages the daily operations of the department in the area to which they are assigned, ensuring a timely and efficient patient throughput process while providing excellent customer service. The Supervisor ensures that departmental policies and procedures are followed, supervises staff, creates schedules and...