SHELTER MONITOR

3 weeks ago

Napa CA USA, United States Abode Services Full time
Abode values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode is mandating that all employees be vaccinated effective September 30, 2021.

The Diverse Culture
We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Position Summary: This Shelter Monitor is responsible for maintaining the health and safety of Shelter residents. Shelter monitors assist with the daily needs of the residents, assisting program donors and volunteers, and ensuring/assisting with the shelter cleanliness standards.

Schedule: This is a TEMPORARY role until April 30, 2023.

  • Swing Shift: 4pm-12am
  • Graveyard: 12am-8am

Benefits and Perks:

  • $23.00 - $31.00 per hour
  • Health, vision, and dental benefits available
  • 9.5 PTO days & 12 Holidays per year
  • Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
  • Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

How You Make An Impact:

  • Implement and operate Shelter program procedures including answering telephone lines and oversee front desk activities; greet visitors and volunteers; and problem solve with shelter participants.
  • Inspect facility; sign in participants; maintain and enforce shelter guidelines; document resident behavior and needs as well as program issues using logbook and incidents report; oversee proper chore implementation including cleaning up and maintenance of facility.
  • Respond to participants' requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations.
  • Effectively communicate with service coordinators, shelter coordinator, and shelter manager on critical incidents, observed resident behaviors, and activities around the shelter during scheduled shifts.
  • Maintain standardized operating procedures, safety of participants, program integrity, customer service standards, professional boundaries, and a supportive and caring environment.
  • Complete participant intakes and exit paperwork.
  • Assist with unit turnover including cleaning of alcoves/rooms, along with daily cleaning needs of the shelter in the absence of residents completing chores.
  • Communicate with staff and all participants in a non-judgmental manner; work cooperatively with all agency staff.
  • Participate in agency training, staff meetings, case conferences, and supervision.
  • Complete required agency training including CPR/first aid, non-violent crisis intervention, and other training as assigned. Some meetings and training will require attendance outside of the regular schedule.
  • Other duties as assigned.

How You Meet Qualifications:

  • High School Diploma or equivalent required.
  • 6 months of social services or customer service experience.
  • Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
  • Flexible schedule to work evening and weekend hours as needed.

Abode Services is a CARF accredited organization that is committed to diversity and equity. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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