Passport & Visa Specialist with Security Clearance

Duties
• Manages the Passport and Visa Office at U.S
Southern Command and U.S
Army Garrison, Florida.
• Serves as procedural and authoritative source of information concerning original and official documentation in processing official/diplomatic passports.
• Examines applications and supporting documents for acceptability as proof of citizenship, identity and for official and diplomatic passports, appropriate authorization, entitlement, and information.
• Assists in writing or reviewing regulations and directives to disseminate policy and procedures for official travel within the U.S
Southern Command Area of Focus.
• Monitors workload status and indicators to assist in resolving operations, technical and administrative problems.
• Counsels' applicants on the requirements of obtaining a passport and/or visa.
• Advises applicants on the sources and types of documentation needed to establish proof of citizenship, residence, and/or identity
Requirements Conditions of Employment
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S
states or possessions to operate vehicles.
• Incumbent must obtain, within six months of employment, the U.S
Department of State Certificate of Designation certifying them as an authorized agent.
• Must be able to travel and perform other passport and visa related duties outside the local area as assigned
Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job
You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected
See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
• 30 Percent or More Disabled Veterans
* Current Department of Army Civilian Employees
* Current Department of Defense (DOD) Civilian Employee (non-Army)
* Executive Order (E.O.) 12721
* Interagency Career Transition Assistance Plan
* Land Management Workforce Flexibility Act
* Military Spouses, under Executive Order (E.O.) 13473
* Non-Appropriated Fund Instrumentality (NAFI)
* Non-Department of Defense (DoD) Transfer
* Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
* Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
* Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
* Priority Placement Program, DoD Retained Grade Preference Eligible
* Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social)
You will receive credit for all qualifying experience, including volunteer experience
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application
Additional information about transcripts is in this document
Specialized Experience: One year of specialized experience which includes interpreting and/or analyzing rules, regulations, and policies related to the processing of U.S
visas (official and diplomatic); Coordinating all matters relating to official and diplomatic passports to include official visa requirements, travel documentation, status of military, civilian personnel including dependents and matters related to immigration documentation and requirements for travel overseas
This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09)
OR Education: Ph.D
or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M
in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management
OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%
To compute the percentage of the requirements, divide your total months of experience by 12
Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18
Add the two percentages
Experience that demonstrated knowledge of the nationality laws of the United States
Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the nationality laws of the United States
You will be evaluated on the basis of your level of competency in the following areas:
• Administration and Management
* Data and Content Management
* Operations Support
* Oral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09)
Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S
education program; or full credit has been given for the courses at a U.S
accredited college or university
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
Additional information
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S
Citizenship.
• One year trial/probationary period may be required.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• This is a(n) Legal (56) Career Field position.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable
Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
• Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
• Recruitment Incentive or Relocation Incentive may be authorized with a signed service agreement.
• Student Loan Repayment may be authorized with a signed service agreement.
• Salary negotiations for those candidates who are new to Federal service may be authorized.
• Credit for Prior Non-Federal Work Experience and Certain Military Service for Determining Annual Leave Accrual Rate may be authorized.
• Benefits Help A career with the U.S
government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new window Learn more about federal benefits
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement
If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position
Please follow all instructions carefully when applying, errors or omissions may affect your eligibility
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process
If selected, you may be required to provide supporting documentation
You may claim Military Spouse preference
Military Spouse Preference (MSP) applicants will receive preference consideration and will be placed (if selected)

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