Assistant Housekeeping Manager

3 weeks ago

Hampton VA United States The Landing at Hampton Marina, Tapestry by Hilton Full time

·      Helps Manage housekeeping and laundry staff:  training and development.

·      Establishes and maintains cost control systems for staffing linen inventories and cleaning supplies.

·      Enforces policies and procedures.

·      Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.

·      Schedules staff according to labor standards and forecasted occupancy.

·      Maintains room quality based on hotel objectives.

·      Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas.

·      Compiles and reports accurate status of guest rooms to front office.

·      Enforces standard procedures for the acceptance, security, and return on guest lost and found items.

·      Maintains standard procedures for security of on-loan equipment.

·      Maintains productivity and labor cost goals.

·      Conducts inventories of linen, supplies and equipment as required.

·      Helps order and receives supplies so as to maintain adequate inventory levels.

·      Ensures staff interacts with guests in a warm and friendly manner.

·      Performs other related duties as required.

·      Knows and complies with all company policies and procedures pertaining to this position and its duties.

·      Rewards employees who use their empowerment to meet or exceed guest expectations.

·      Managing Lost and Found items left at the hotel.

·      Flexibility to work various schedules as business demands including nights, weekends and holidays.

·      Performs as other related duties as required.

JB.0.00.LN

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