Senior HRIS Systems Administrator

2 weeks ago

Princeton NJ United States Princeton University Full time

Overview

The HRIS Senior Systems Administrator works within the Office of Human Resources, HRIS department reporting to the Manager, HRIS. We are seeking a candidate who has broad experience with ERP cloud systems, leading implementations and migrating to cloud products. The role will be involved in current and future state business process mapping and improvements as we anticipate a migration away from PeopleSoft HCM to a cloud system such as Oracle Cloud or Workday. The candidate is expected to be an integral part of the cloud systems migration, as well as current production support, system configuration, troubleshooting, security administration, integration and interfaces with third party systems. Experience with Oracle Cloud or Workday ERP is a plus.

The Senior Systems Administrator is responsible for existing/new HRIS system designs and service delivery in the areas of core human resources, benefits, talent acquisition, performance management, electronic actions forms, and other systems which support HR initiatives. This role will perform requirements gathering, project leadership, application design and support, process and technical documentation, and recommend system design changes based on user needs and work with all levels of HR subject matter experts and the OIT organization to implement changes.

This role also serves as a system design and technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, and analyzing data flows for data management improvement opportunities and client support. The role also assists with system upgrades, patches, testing and other technical projects as assigned and serves as a backup for daily operations, administration, and maintenance of the core HR systems.

This position is a hybrid position.



Responsibilities

Requirements Gathering, System Design and Improvement

  • Leads or participates in multiple projects which improve or increase system efficiencies and effectiveness operating under HR business processes. Manages project scope; adjusts schedules when necessary; determines daily priorities; ensures efficient and on-time delivery of project tasks and milestones; follows proper escalation paths; and manages customer relationships.
  • Leads and/or assists with HRIS projects involving implementations, developing new functionality, integrating new systems and processes with existing ones; and partners with internal and external customers to ensure systems provided meet the long-term business strategies.
  • Manages resources in accordance with project schedule. Identify, create and facilitate system design changes by conducting business and systems process analysis and design at a complex level. Communicates systems changes to other areas within HR.
  • Works with all areas of HR to evaluate business processes and recommends system design changes and upgrades based on efficiency of current system and user needs. Designs systems specifications and works with technical team members to ensure proper interpretation of business requirements.
  • Collaborates closely with systems users and business owners to identify and prioritize requests, key initiatives and corresponding system enhancements. Stays current with the HR product road map, and works with users and business owners to adopt new functionality.
  • Serves as subject matter expert for HR systems other HCM systems. Applies knowledge to maintain effective system utilization and accuracy.

HRIS Systems Administration and Production Support

  • Provides day to day administration and technical support for HRIS systems and processes including, but not limited to, launching annual processes, researching and resolving systems issues and unexpected results or technical process flaws. Escalates issues as needed with vendor or programmer to attain resolution of issue.
  • Develops, manages, and supports self-service functionality (ESS/MSS). Design self-service features based on future needs to improve user experience and continue to leverage technology.
  • Works with programmers or vendor to implement and test system design changes and upgrades.
  • Acts as a backup to monitor all incoming and outgoing interfaces between ancillary HR systems and PeopleSoft.
  • Analyzes audit needs and develops standard audit reports of the HRIS system for functional areas.
  • Supports HRIS upgrades, patches, testing, and other technical projects as assigned.
  • Supports maintenance of system tables and business rules, including year-end system table updates.
  • Assists with the development and maintenance of reference materials and provides on-going support for end-users.
  • Notifies affected users of technical or known issues in a timely manner.
  • Responsible for testing and troubleshooting of systems.

Data and Process Improvement

  • Collaborates and coordinates across functional areas in HR to ensure transactional processes comply with policies and procedures.
  • Runs audit queries on a daily basis to verify and analyze integrity, consistency and accuracy of data.
  • Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
  • Trains HRIS users and other functional areas of HR on best practices for transactional work; Creates and maintains related documentation.
  • Provides data entry and auditing support during peak periods.
  • Participates as a data management subject matter expert on cross-functional projects.
  • Continually increases HRIS knowledge through participation in user groups, webcasts, trainings, etc. to ensure best practices and to keep up on current trends.
  • Designs and builds adhoc reports and reports that support project initiatives.


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