Patient Services Manager 2

1 month ago

EDINAMinnesotaUS, United States Sodexo Full time
Unit Description:

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day

 

 

Sodexo is seeking a Patient Services Manager 2 for Fairview Southdale Hospital located in Edina, MN. This hospital provides expansive acute-care services for 300-beds.

 

Registered Dietitian preferred

 

 

The successful candidate will:

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
  • successfully manage and program Sodexo’s patient menu software (Healthtouch) to meet needs of all 9 hospitals
  • drive Performance Improvement and Quality Management projects
  • oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
  • perform tray assessments to ensure food quality and presentation and tray accuracy
  • perform management functions that include leading a team of hourly associates including employee development

 

 

Is this opportunity right for you? We are looking for candidates who have:

  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
  • knowledge of nutrition and specialized diets
  • experience with oversight of diet offices
  • strong management skills, preferably in healthcare

 

 

Learn more about Fairview Southdale Hospital HERE

 

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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