SERVICE ADVISOR

2 weeks ago


AL United States RML Auto Full time
Job
Description-Service Advisor

Position Summary
The Service Advisor sells and schedules needed service work in the service department.
Essential Duties include the following. Other duties may be assigned.
  • Schedules service appointments. Obtains customer
    and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Writes up customer's vehicle problems accurately and clearly on repair order.
    Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
  • Refers to service history, inspects vehicle, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Establishes promised time. Checks with dispatcher, if necessary.
  • Obtains customer's signature on repair order;
    provides customer with a copy.
  • Establishes customer's method of payment.
    Obtains credit approval, if necessary.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the
    day. Contacts customers regarding any changes in the estimate or promised time,
    explains cost and time requirements in detail, and gets proper authorization
    before any additional repairs are performed.
  • Implements and maintains a service marketing
    program.
  • Reviews repair orders to ensure that work is
    completed and additional work and authorization is noted. Closes repair order
    as appropriate.
  • Implements a quality control process to
    eliminate comebacks.
  • Maintains high customer satisfaction
    standards.
  • Handles telephone inquiries regarding
    appointments and work in process.

  • Service Advisor

    1 day ago


    Edison, NJ, United States Ray Catena Porsche Full time

    Ray Catena Porsche is currently seeking service advisors for a *"NEW" *state-of-the-art service facility. Candidate must display excellent customer relations and communication skills, strong focus on quality and customer satisfaction, appropriate technical skills and the ability to keep high CSI. Reynolds & Reynolds experience a plus but not necessary. We...


  • Alabaster, AL, United States Long-Lewis Automotive Group Full time

    Huge Income and Growth Potential! If you are energetic and have excellent customer service skills, you may be perfect in the Quick Lane Advisor position.The Quick Lane Advisor is the center of communication for maintenance/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all vehicle...

  • Service Advisor

    2 weeks ago


    Gulf Shores, AL, United States Crash Champions Full time

    Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...

  • Associate Service Advisor

    35 minutes ago


    Bend, OR, United States Crash Champions Full time

    Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...


  • Auburn, NY, United States Georgica Auto Group Full time

    We are looking for outstanding individuals to fill our Automotive Service Advisor needs.This person will have great customer service skills and is required to work a flex schedule including Saturdays. CDK knowledge is a plus.Oversee service orders and flow of Drive Lane.Ensure that customers receive prompt, courteous, and effective service.Take ownership of...

  • Physician Advisor

    4 weeks ago


    Tampa, FL, United States Moffitt Cancer Center Full time

    H. Lee Moffitt Cancer Center is conducting a search for a Physician Advisor under the Department of Quality with a dual appointment in the Department of Internal and Hospital Medicine.The Physician Advisor role at Moffitt Cancer Center is a unique role in which 80% of time is dedicated to Physician Advisor roles and responsibilities and 20% is dedicated to...

  • STDT ACAD ADVISOR 3

    2 weeks ago


    , PA, United States UC Davis Health Full time

    Department Description The position is critical in providing guidance and support on decision-making to faculty in all areas of undergraduate affairs for the Department of Civil and Environmental Engineering (CEE). Serves as cornerstone in the undergraduate program, holding primary responsibility and accountability of all undergraduate programs within the...


  • Pittsburgh, PA, United States BNY Mellon Full time

    Overview Associate, Client Service Specialist - BNY Mellon Advisors About BNY Mellon Advisors: BNY Mellon Advisors is a unique business within BNY Mellon Investment Management that focuses on asset allocation, portfolio construction, manager research, and alternatives within a OCIO context as well as asset management context. The business constructs and...

  • Physician Advisor

    4 weeks ago


    , FL, United States Healthcare Leadership Solutions Full time

    Healthcare Leadership Solutions, a reputable strategic recruiting firm, is seeking a seasoned Physician Advisor to join a Florida-based Regional Program. This role is part of physician leadership and involves working collaboratively with Utilization Management, Health Information Management, Revenue Cycle, Patient Financial Services, Patient Access, Managed...

  • Financial Advisor

    6 days ago


    New York, NY, United States Selby Jennings Full time

    Responsibilities:- Build and maintain relationships with high-net-worth clients, serving as their trusted advisor and primary point of contact for all financial matters.- Conduct in-depth financial analysis and develop personalized financial plans tailored to each client's unique goals, risk tolerance, and time horizon.- Provide guidance and recommendations...

  • HVAC Comfort Advisor

    2 hours ago


    Berkeley Heights, NJ, United States Work With Your Handz Full time

    Join Our Team: HVAC Comfort Advisors Wanted!We are a trusted plumbing, electrical, heating, and air conditioning company with a legacy spanning over three generations. We take pride in being deeply rooted in the communities we serve, employing residents of the towns we call home.Join our dynamic team as an HVAC Comfort Advisor in a role that rewards your...


  • Kihei, HI, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Hixson, TN, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Herrin, IL, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Healdsburg, CA, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Waco, TX, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Shawano, WI, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Northfield, MN, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Columbus, NE, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Bartlesville, OK, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...