Family Store Assistant Manager

3 weeks ago


Alpena MI United States The Salvation Army USA Central Territory Full time

Position Summary:

The Family Store Assistant Manager supports the store manager with the planning, administering, monitoring, and evaluation of the day-to-day operations ensuring compliance with established policies and procedures. Works alongside store associates to assist customers. Serves as the manager in the absence of the store manager.

Essential Responsibilities:

  • Assist in the supervision of clerks in performance of duties to ensure compliance with directives and guidelines.
  • Assist with the training for new personnel.
  • Assist with ensuring cash receipts are banked at end of business day and information is sent to appropriate personnel as required.
  • Attend monthly staff meetings for managers and keep personnel informed of new policies and directives.
  • Assist with leadership of customer development and retention plans to ensure an excellent customer experience
  • Report safety hazards. Responsible for the protection of personnel, property, and building.
  • Report to Manager any detrimental behavior by clerks.
  • Perform other duties as assigned

Qualifications:

Education/Experience:

  • High school graduate or equivalent (required), Associates degree (preferred), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
  • 2 years experience in retail sales

Skills, Knowledge & Abilities:

Computer Skills:

  • Proficient in Microsoft Office 365
  • Working knowledge of TEAMS and SharePoint
  • Proficient in operating Point of Sales System

Certificates and Licenses:

  • Must have and maintain a current valid chauffer's license and pass the Salvation Army Motor Vehicle Record check (MVR)
  • Complete Safe From Harm training, and keep current as needed


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