IT SPECIALIST

Duties
• You will administer the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems in support of the NAVFAC organization's Information Management / Information Technology (IM/IT) programs.
• You will provide advice and recommendations on IM/IT system administration.
• You will interpret and apply IM/IT policies, processes and guidelines, conduct systems and applications analysis/design and recommend resolutions to problems and issues.
• You will troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational problems
Requirements Conditions of Employment
• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check
To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• Successful completion of a pre-employment drug test (including marijuana) is required
A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test
You will be subject to random testing.
• You will be required to obtain and maintain an interim and/or final top secret security clearance prior to entrance on duty
Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites
You must be able to travel on military and commercial aircraft for extended periods of time.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
• This position is covered under the Defense Acquisition Workforce Improvement Act (DAWIA)
Certification in the Acquisition Functional Area and category assigned to the position is required within established category timeframes.
• This position is designated as a Cyber IT/Cybersecurity Workforce position
You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area 451/441 level BASIC within 12 months of appointment.
• You will be required to maintain a current Security + certification
Qualifications You must have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
• Attention to Detail - Is thorough when performing work and conscientious about attending to detail
IT-related experience demonstrating this competency includes: Managing the installation and integration of system fixes, updates, and enhancements.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
IT-related experience demonstrating this competency includes: Working closely with customer officials to ensure seamless implementation of IT policies and systems.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
IT-related experience demonstrating this competency includes: Preparing or presenting present reports and plans; recommending resolution and improvements on various matters; e.g., network and operational technology procurement.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
IT-related experience demonstrating this competency includes: Troubleshooting installed operating systems to identify and resolve issues
In addition to experience demonstrating the four competencies above your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector, performing duties such as:
• Administering the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems to include routers, switches, workstations and servers in an Operational Technology (OT)/Industrial Control Systems (ICS) environment;
• Managing accounts, network rights, and access to systems and equipment;
• Resolving hardware/software interface and interoperability problems
Additional qualification information can be found from the following Office of Personnel Management website: Information Technology (IT) Management Series 2210 (Alternative A) (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social)
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment
Additional information This position is covered by the Department of Defense Priority Placement Program
Several vacancies may be filled
This announcement uses the Defense Industrial Base, Major Range and Test Facilities direct hire authority to recruit and appoint qualified candidates to certain positions in the competitive service
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants
Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
Veteran's preference does not apply when selecting individuals under this specific hiring authority
However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below
Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees
A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee
A relocation incentive may be authorized.
• Benefits Help A career with the U.S
government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new window Learn more about federal benefits
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered
Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position
Therefore, we encourage you to be clear and specific when describing your experience
As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer
You will be rated based on the information provided in your resume, along with your supporting documentation
If selected, you may be required to provide additional supporting documentation
If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified
Please follow all instructions carefully
Errors or omissions may affect your rating or consideration for employment
All qualification requirements must be met before being considered for any vacancies.
• Benefits Help A career with the U.S
government provides employees with a comprehensive benefits package
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding
Opens in a new window Learn more about federal benefits
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent
Contact the hiring agency for more information on the specific benefits offered.
• Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee
You may be eligible for the following benefits, however, check with your agency

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