HEALTH UNIT COORDINATOR HUC

1 month ago

Aitkin MN USA, United States Riverwood Health Care Full time
POSITION SUMMARY Provides clerical support to the healthcare team and is responsible to initiate, maintain, and disposition the medical record.#Manages the desk area by answering phones, call lights, and directing patients and visitors.#Completes provider orders in EMR, schedules appointments, and prepares discharge/transfer paperwork. This position provides care for or assistance to patients of all ages, including newborns, pediatrics, adolescents, adults, and older adults. POSITION QUALIFICATIONS Education and Experience High school diploma or general education (GED) degree; or one to three months related experience and/or training; or equivalent combination of education and experience.#Through training and/or experience, must have knowledge of medical terminology and basic computer skills. ESSENTIAL DUTIES # RESPONSIBILITIES Maintains a neat, clean, and orderly nurse#s station.# Manages the desk area, directs traffic, answers patient call lights and informs nursing of patient requests. Accurately processes physician orders and is proficient in the electronic medical record.# Assembles charts for new patients and files charts at time of discharge. Obtains charts from Health Information Services as requested.# At the direction of the RN, assists in preparing information for patient transfers to other facilities, and completes required forms. Updates forms, files new forms, and discards out-of-date forms. Requisitions supplies designated by nursing staff.#Orders office supplies.#Obtains needed supplies from storeroom as requested. Schedules tests and makes appointments for lab, x-ray, PT, specialty clinic, etc. Answers telephone and EMS Communications radio.#Provides information or relays messages to patients and medical staff. Maintains effective communication with the nursing staff, employees from other departments and other health care facilities. Works together with nursing team to complete/document TCM calls Why Choose Riverwood Healthcare Center? Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Come grow with us Riverwood is expanding and building a state-of-the-art surgical center with a completion date of 2024. Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota#s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities. The work culture at Riverwood reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. Our goal is to deliver healthcare from the heart to every patient every day. Join our team in delivering outstanding patient care, from robotic assisted, minimally invasive surgery to comprehensive specialty services and convenient primary care for all ages. For more information, visit www.riverwoodhealthcare.org. Riverwood is an equal-opportunity employer. # Follow us:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Maintains a neat, clean, and orderly nurse's station. Manages the desk area, directs traffic, answers patient call lights and informs nursing of patient requests.

Accurately processes physician orders and is proficient in the EMR. Assembles charts for new patients and files charts at time of discharge. Obtain charts from Health Information Services as requested. At the direction of the RN, assists in preparing information for patient transfers to other facilities, and completes required forms.

Updates forms, files new forms, and discards out of date forms.

Requisition supplies designated by nursing staff. Orders office supplies. Obtains needed supplies from storeroom as requested.

Schedule tests and makes appointments for lab, x-ray, PT, specialty clinic, etc.

Answer telephone and EMS Communications radio. Provides information or relays messages to patients and medical staff.

Maintain effective communication with the nursing staff, employees from other departments and other health care facilities.

Promote service excellence by demonstrating polite, cooperative and respectful behavior to both internal and external customers.

Assume responsibility for completing mandatory educational requirements.

Safeguard security and confidentiality of data/information according to HIPAA guidelines.

Works together with nursing team to complete/document TCM calls.

Carry out duties in a safe manner and use safety devices provided to protect self and others. Report safety hazards as appropriate.

Follows ICURE values detailed below:

* Integrity - Employees are required to demonstrate a high level of integrity when working with patients and others
* Customer Service - Employees are required to conduct themselves in a manner that promotes customer service and satisfaction
* Unity - Employees are expected to establish and maintain effective working relationships with their co-workers, supervisors, subordinates, patients and members of the public
* Respect/Compassion - Employees are required to demonstrate respect, compassion and empathy towards patients and others
* Excellence/Passion - Employees are expected to perform their duties and assist others as needed to provide the highest quality of care for patients and others.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Through training and/or experience, must have knowledge of medical terminology and basic computer skills.

CERTIFICATES, LICENSES, REGISTRATIONS

None

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