CLIENT SERVICE REPRESENTATIVE

2 weeks ago

Rochester NY USA, United States Paychex Full time
Overview

Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

Responsibilities

Discover Your Passion and Develop Your Expertise.

This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Paychex are passionate about customers' needs and wants.

We offer more than jobs, we offer careers. We provide the training, development, benefits, and culture that you deserve so you can focus on reaching your fullest potential.

In this role, you will...

+ Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states.

+ Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients.

+ Provide online support, troubleshooting and handle escalations.

+ Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution.

Just some of the reasons why our employees are #Paychexproud.

+ We value your well-being: From health care plans to retirement planning and wellness programs.

+ We value your time: From paid time off, to company holidays as well as comprehensive work-life balance programs.

+ We value your development: Our best-in-class training and development team will provide you with ongoing learning opportunities to give you the building blocks to grow your career at Paychex.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you.

+ We value our community: We offer paid-time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Qualifications

This role is a strong fit if you have...

+ 2-5 years customer service in a fast-paced environment.

+ Ability to multi-task and handle high volume work load.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $16 - $20.81 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

  • Client Services Representative- Employee Benefits

    2 weeks ago

    Rochester, United States Paychex, Inc. Full time

    In this role, you will Support inbound call queue handling client calls questions regarding their insurance account Learn and maintain knowledge of Health & Benefit Insurance to develop a trusted relationship with our clients. Provide online support Client Service, Employee, Benefits, Representative, Customer Service, Insurance, Retail

  • Client Support Representative

    2 weeks ago

    Rochester, United States CH Promotions Full time

    CH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client Support...

  • Client Support Representative

    2 days ago

    Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...

  • Client Solutions Representative

    1 week ago

    Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!CH Promotions is...

  • Client Service Representative

    2 weeks ago

    Rochester, United States Paychex Full time

    Overview Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. Responsibilities Discover Your Passion and...

  • Client Solutions Representative

    1 week ago

    Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!CH Promotions is...

  • Financial Client Services Representative

    5 days ago

    Albany, NY, United States Nationwide Full time

    Ready to start a new career (entry level) or change careers? The Financial Services Representative position provides exposure to both sales and service. You'll work with great coworkers in the office and communicate with clients. We also have various shifts available. Training is provided to get a license. Come see us at the Times Union Job Fair, Tuesday...

  • SERVICE CLIENT CARE REPRESENTATIVE

    7 days ago

    Durham, NC 27703, USA, United States PSG Global Solutions Full time

    BMW of Southpoint Location: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Primarily responsible for lead generation activities in support of the companys sales and service goals. Supervisory Responsibilities: This job has no direct sup Representative, Client, Customer, Automotive, Staffing, Retail, Sales

  • Service Desk Representative

    4 days ago

    Rochester, United States Integrated Resources Full time

    Job Title: Service Desk Representative Location: Rochester hills, MI Duration: 7 months (Possible Extension) Schedule Notes: 2 Weeks of Training with variable shifts possible **Position is remote** Job Description : Duties: Provide technical support to customers for technologies including desktops and laptops, virtual machines, tablets,...

  • Client Support Specialist

    1 week ago

    Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...

  • HEALTHCARE COORDINATOR

    6 days ago

    Rochester, NY 14651, USA, United States Heritage Christian Services Full time

    Overview The Healthcare Coordinator is responsible for supporting the Customized Residential Option (CRO) team in meeting the health and medical needs of the individuals that live in the homes. To support the mission, vision and values of Heritage Christian Services, Inc. Pay rate for this position: $19 - $21 / hourThe salary of the finalist selected for...

  • Client Services Coordinator

    5 days ago

    Rochester, United States Manning & Napier Advisors Full time

    Summary We are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...

  • Client Services Coordinator

    1 day ago

    Rochester, United States Manning & Napier Full time

    SummaryWe are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...

  • Client Services Coordinator

    1 week ago

    Rochester, United States Manning & Napier Full time

    SummaryWe are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...

  • Client Services Coordinator

    2 days ago

    Rochester, United States Manning & Napier Full time

    SummaryWe are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...

  • CLIENT CARE REPRESENTATIVE

    5 days ago

    Cedar Rapids, IA 52402, USA, United States Cedar Rapids Bank & Trust Full time

    Cedar Rapids Bank & Trust is committed to being the most client-focused financial institution in Cedar Rapids. We are a family-oriented company who values work-life balance and providing advancement opportunities to our employees.CRBT is looking for a Client Care Representative to join our team. The key attributes of this position are to represent CRBT/CB&T...

  • WCC5-SURGICAL ONCOLOGY

    1 week ago

    Rochester, NY 14651, USA, United States University of Rochester Full time

    ResponsibilitiesThis is an exciting opportunity for a mastered prepared RN to develop and provide educational support for the inpatient surgical oncology unit. This RN will work to assess, design/develop, implement and evaluate programs at the unit level. This candidate will focus mainly on staff education and professional development, onboarding new...

  • Client Services Associate

    3 weeks ago

    Rochester, United States FIG Talent Solutions Full time

    JOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...

  • Client Services Associate

    2 weeks ago

    Rochester, United States FIG Talent Solutions Full time

    JOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...

  • Client Services Associate

    3 weeks ago

    Rochester, United States FIG Talent Solutions Full time

    JOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...