Patient Service Technician

2 weeks ago

Hackensack NJ United States Quest Diagnostics Incorporated Full time

Category Phlebotomy Location Hackensack, New Jersey Job function Operations Job family Patient Services

Shift Day Employee type Regular Full-Time Work mode On-site

Phlebotomy Technician - Hackensack, NJ - Monday-Friday 4:30AM-1:00PM (Rotational Weekends)

Quest Diagnostics is hiring a Phlebotomy Technician in Hackensack, NJ. This role is a hospital-based position at HUMC.

The Phlebotomy Tech is responsible for accurately performing and processing electrocardiograms, draws intravenous and capillary blood from adults, infants, and children and all related functions.

* Makes rounds on nursing care units to draw blood and/or perform ECGs as assigned
* Cleans and re-stocks ECG carts and prepares phlebotomy carts/tray after shift and as needed and returns all carts to 5 Main Room 5645.
* Assists coworkers with draws and EKGs when complete with rounds.
* Draws intravenous or capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques.
* Draws and delivers (where applicable) all blood work (stat, timed, routine) within established departmental policy time frames.
* Draws intravenous and capillary blood into proper tubes and culture vials according to the purpose for which the blood is to be tested.
* Performs and processes all electrocardiograms on patients ranging from newborn to geriatrics.
* Demonstrates correct placement of electrodes and all the elements of a 12 lead ECG including but not limited to the recognition of artifacts (electrical, muscle, etc.)
* Completes clerical functions associated with ECG reports (to include transmission and charging only).
* Signs out and returns all equipment in good repair.
* Performs Collection Rending report after rounds and follows up on patients not collected. Submits signed off report to coordinator.
* Reports incidents/issues regarding patients, nursing staff, or employees timely to Coordinator and or Section Head.
* Reports supply needs and equipment defects in a timely fashion.
* Logs refrigerator temperatures daily and reports if falls out range to Coordinator or Section Head.
* Travels and performs phlebotomy duties, as needed, at Health fairs, Skilled Nursing Facilities, and PSA testing sites and delivers specimens to laboratory.
* Lifts a minimum of 20 lbs., pushes and pulls a minimum of 50 lbs., and stands a minimum of 4 hours a day.
* Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
* Adheres to the standards identified in the Medical Center's Organizational Competencies.

QUALIFICATIONS

Required Work Experience:

* High school diploma or equivalent with basic knowledge of arrhythmias and completion of a blood drawing educational program. 1 year of prior experience in ECG or graduate of ECG technical/Medical Assistant training program.

Preferred Work Experience:

* N/A

Physical and Mental Requirements:

* N/A

Knowledge/Skills:

* Regular contact with Medical Center personnel, patients and visitors.
* The position requires the ability to effectively communicate in English.

EDUCATION

High School Diploma or Equivalent

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-61207

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