EMS ENGINEER
3 weeks ago
Requirements:
The following are essential for success:
Proven IT experience of 5+ years with bachelor's degree or 8+ years with certifications and experience in several of the following areas:
- Proven experience with ServiceNow operational capabilities
- Incident management
- Ability to create required reports.
- Knowledge of several key SNOW modules: Assets, CMDB, KM
- Experience working with data models distilling information into categories for use in data systems.
- Experience with Web Services and REST architecture.
- Scripting skills in one or more of the following: MRL, PERL, JSON, Python, Groovy, JavaScript, etc.
- Systems monitoring with SNMP, BMC Software, log analytics, WMI, WinRM and scripting languages.
- Event management and processing through email, SNMP, and agent-based sources on multiple monitoring platforms.
- Programming skills in production environments using change revision software such as GitLab/GitHub to maintain version controls.
- Web Server administration
- Configuration and administration of Apache on Windows and Linux
- Configuration and administration of Microsoft IIS
- Proven knowledge of Windows and Linux server administration in an enterprise environment
- Proven knowledge on upgrade and patching processes best practices
- Proven troubleshooting skills
- Proven ability to create and/or customize dashboards across several platforms such as:
- BMC
- DX Spectrum
- Splunk/Splunk Enterprise
- Security certificate PKI Certificate management
- ITIL v3
- Understanding of security controls used in the Federal government.
- Bachelor's degree in a STEM area of study.
- ITIL v4 and ITSM methodologies.
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